Home > Articles

Now What? The Good, the Bad and the Ugly in IT Certification: A Look Back and a Look Ahead

  • Print
  • + Share This
Now what? That question has taken on particular relevance over the past year. The whole IT sector is experiencing a host of emotions as a result of a wide variety of economic and socio-political decisions. Warren Wyrostek helps you sort out the good, bad, and ugly events and helps you answer the important question, "What bus should I jump on that will get me a good job and keep me employed?"
Like this article? We recommend

Like this article? We recommend

Now what? That question has taken on particular relevance over the last year: 2002. Everyone in information technology that I speak with is asking "Now what?" The whole IT sector is experiencing a host of emotions as a result of a wide variety of economic and socio-political decisions. It seems that everyone in IT is confused. No one really knows what the direction of IT will be in the coming year. "What bus should I jump on that will get me a good job and keep me employed?" is a common question. A friend of mine who is a high-end network engineer had been out of work for more than a year. After recently landing a very good job, his question to me was "Now what? What should I look at that will keep me competitive in this business?"

When I wrote the first Now What? article almost two years ago, I was very upbeat and positive about the future of IT. After watching and experiencing the events and emotions of the last year, I can honestly say that despite all of the downsizing and negative factors that are evident in this industry, I still have a positive and hopeful attitude toward IT certification and the whole IT training and certification market. I still believe that certification is the key to entering IT and to succeeding in IT. I can say that after looking at "the good, the bad, and the ugly" from last year with an eye toward 2003. There were some indicators that 2003 should be a very good year for those who are on the right bus in IT. There were some bad indicators that could generate positive outcomes if corrected. There were also some indicators that were downright ugly, causing some of us to re-evaluate whether a life in IT is an option worth considering. If the bad and ugly are not addressed, IT certification will definitely suffer in 2003.

2002: The Good

When looking back at 2002, it is easy to laundry-list all of the negative things that occurred. I came away from 2002 with a far longer list of good things that occurred. These are indicators that there is a positive future for certified professionals in IT.

  • One of the pleasant surprises in 2002 was the reemergence of Novell into the IT certification market with the CNE 6. For the last several years, expert prognosticators have declared Novell's Certification program dead. Well, there were a growing number of people either entering the CNE 6 program or upgrading their existing Novell credentials in 2002. One of the trends that I have noticed is there are a growing number of jobs that require applicants to have the Novell CNE. Novell has long had an industry presence that seems to be on the way back. With NetWare 6, that seems to be accelerating.

    Personally, I was able to earn Novell's premier certification—the CDE (Certified Directory Engineer)—early this year, despite being told by many in the industry that it was a waste of time. Friends and experts in the field discouraged me from taking the time to earn this certification. I was hesitant, based on all the advice I received. The result was that I had the largest ROI in 2002 from the CDE than from any of my other certifications, including the Microsoft MCSE 2000. I got contracts for which I would have been passed over if not for the CDE. I am glad that I ignored the industry experts and took the time to pursue this certification.

  • CompTIA's new certifications—Security+ and HTI+—are a real positive in the IT landscape. The new Security+ and HTI+ (Home Technology Integrator +) certifications address a growing segment of the industry and a segment that wants to become a vital part in IT. Many in the electronics industry have needed a portal into IT. The HTI+ offers those in the trades this opportunity. The Security+ certification is a significant addition to CompTIA's offerings in that it provides those interested in IT security an initial way to explore that sector. I think these two offerings will boost CompTIA's significant impact in the industry.

  • CompTIA's A+ and Networking+ certifications continue to be the most sought-after certifications for career changers and those entering IT. Major vendors are embracing these popular certifications for their own vendor-based certifications. The good news about these two certifications is that they have kept up with the changing fabric of the industry. They have changed as the technology changes, but not just to change. Those who have earned the A+ and Net+ in earlier years are not penalized—they are not forced to retake these newer exams that cover up-to-date technologies. Rather, CompTIA has been mature enough to continue to recognize the certified professional, whether s/he was certified in 1995 or 2002. CompTIA's maturity and respect for industry professionals is one of the best things to have occurred in 2002.

  • Security certifications—such as the SCNP, SCNA, and above all the CISSP—continue to address the growing security concerns in IT. Security certifications continue to grow in popularity because of the demand for security professionals who can maintain a secure IT environment. In this era of socio-political uncertainty, security is on everyone's mind, whether in the U.S., Europe, or the far corners of the globe. IT professionals who are security-certified are valued and necessary assets. Those looking for a little job security in IT should look toward one of these certifications.

    When my friend (who I introduced earlier) asked me "Now what?" my response was "CISSP, no questions asked." We discussed it for awhile, and now he is on the road to CISSP. He has the background and experience, and now he is studying to validate them in this competitive market. The reason that I am a fan of CISSP is that it is well-respected in IT, and it tests candidates on a wide range of topics. Experience is critical to passing the six-hour CISSP exam. Book knowledge alone will not get you in the door with the CISSP. Wheat and chaff are clearly separated by this premier certification.

  • Cisco certifications continued to grow in popularity and address the need for IT professionals with advanced training and understanding of the technology unique to WANs and the Internet. In a market that stayed relatively flat, the Cisco certification routes continued to show growth. There will be a continued demand for Cisco professionals if we all want to stay interconnected on the Internet.

  • One of the positive certification factors that contributed to IT in 2002 was the continued emergence of eLearning as a viable learning alternative for certification. It still needs some work, but it is developing and should be a major force in the coming year. One factor to consider for 2003: Those who know how to provide the content and interfaces necessary for an eLearning environment will have considerable job security.

  • + Share This
  • 🔖 Save To Your Account

Pearson IT Certification Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Pearson IT Certification and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Pearson IT Certification products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.pearsonitcertification.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020