Introduction to the World of IT
In this chapter you will learn:
> Qualities a technician should have
> Basic skills needed to function in the Windows environment and in the technical world
> Important computer parts
> Basic computer terms
CompTIA Exam Objectives:
✓ 1201-3.2 Summarize basic cable types and their connectors, features, and purposes.
✓ 1202-4.4 Given a scenario, use common safety procedures.
✓ 1202-4.7 Given a scenario, use proper communication techniques and professionalism.
Who Needs This Book?
More types of people than you would first think need this book. People who obviously need this information are those who will fix computers or work on a help desk or support desk. However, there are other types of users who might not be so obvious. Many folks who break into the information technology (IT) world do so through jobs that require the A+ certification. Consider medical electronics technicians who repair common equipment used in hospitals. These technicians need this material because many medical devices connect to a PC or have PC-based software that controls the device. Further, the medical devices commonly attach to wired and wireless networks.
Look at Figure 1.1 to see the types of jobs and people who need the information in this book. It might also give you ideas about something you might like to do for a career.
FIGURE 1.1 IT roles

