Home > Articles > Microsoft > MCSE

Preparation Hints

Exam Objectives

The exam objectives are broken up into four different categories. The 70-336 exam measures your ability to accomplish the technical tasks as stated by Microsoft listed below.

Plan and Design a Lync Topology (26 percent)

  • Plan Lync Site Topology
  • May include but is not limited to: Evaluate user distribution for central and branch site design, Analyze business requirements for Persistent Chat ethical boundaries or room design, Associate workloads to business requirements, Analyze Business Requirements and plan LYNC Physical Architecture, Analyze Capacity Requirements and plan LYNC Physical Architecture, Analyze and Design Lync SIP domains

  • Plan Lync server support infrastructure
  • May include but is not limited to: Define Certificate requirements for internal servers, Analyze and Design load balancing, DNS, SQL, filestore, and Lync to support IPv6

  • Plan Lync Servers
  • May include but is not limited to: Define collocation of server roles, Analyze hardware requirements, Determine storage requirements for archiving and monitoring, Determine OS version requirements, Determine OS dependencies

  • Design a Lync Server HA/DR solution
  • May include but is not limited to: strategy for branch office scenarios, resiliency, SQL mirroring, central site failover, strategy for persistent chat, and strategy for voice applications

  • Design Edge Services
  • May include but is not limited to: Define certificate requirements for remote servers, Analyze and Design Firewall Settings, load balancing, DNS, reverse proxy and Analyze port requirements

Plan and Design Lync Features (25 percent)

  • Design Conferencing
  • May include but is not limited to: WAC, coexistence strategy for legacy conferencing, conference access numbers, conferencing regions, conferencing lifecycle, conferencing policies

  • Design Lync Remote and External Access
  • May include but is not limited to: federation, public IM connectivity, XMPP, mobile push notifications, Directors, remote user access

  • Plan for Lync user experience
  • May include but is not limited to: contact list management, client version control, privacy, common area phone hotdesking, Music on Hold, Address Book Web search/download

  • Plan for clients and devices
  • May include but is not limited to: Lync mobility, Phone Edition or 3PIP devices, client authentication options, Analog devices, Lync users for VDI

  • Plan migration from previous versions
  • May include but is not limited to: migration sequence, decommissioning of old servers, client co-existence, monitoring and archiving, server co-existence, conference migration strategy

  • Plan end-user training for Lync Client Features
  • May include but is not limited to: Enterprise Voice, Persistent Chat, Managing a Conference, Participate in a conference with Lync mobile app, Phone Edition, Lync WebApp

Deploy and Configure Lync (24 percent)

  • Configure and publish topology
  • May include but is not limited to: mediation server collocation, trunks and gateways, Lync roles, multiple media gateway support, Add/remove server features, Deploy Edge Server

  • Configure Conferencing
  • May include but is not limited to: PIN policy, regions and conference dial in access numbers, meeting configuration, conference policies

  • Configure Lync Remote and External access
  • May include but is not limited to: Edge server, XMPP, PIC, Federation, reverse proxy

  • Configure Persistent Chat
  • May include but is not limited to: Categories and Scope, Rooms Access, Server Policy, Legacy Endpoints, Add-ins

  • Deploy and configure Clients and devices
  • May include but is not limited to: Lync Client features, client policies, client security options, Analog or Phone Edition/3PIP policies, Mobile device policies, Lync users for VDI

  • Migrate from previous versions of Lync
  • May include but is not limited to: Consolidate legacy servers to a supported single version, Move legacy users, Migrate legacy configurations, conferences, and Response Groups or LIS, Move CMS or File Share Data

  • Configure HA/DR
  • May include but is not limited to: pool failover, site failover, Invoke failover/failback, SQL mirroring, voice resiliency, Map User Experience to failover scenario

Manage Operations and Data Resiliency for Lync (25 percent)

  • Troubleshoot the Lync Environment
  • May include but is not limited to: Enable and collect logs, Recover from failed server build, Analyze event viewer, Enable OCSlogger tracing, Enable Best Practice Analyzer, Verify name resolution

  • Manage the Lync Environment
  • May include but is not limited to: Run Lync BPA, Enable or move Lync users, Configure RBAC, Maintain Devices within the Enterprise, Configure Address Book, Manage RGS Delegated Administration

  • Verify Lync environment health
  • May include but is not limited to: Interpret Lync 15 Monitoring reports and identify potential issues, Configure Synthetic Transactions, Test Connectivity with Powershell Test Commandlet, Configure core reliability and media quality monitoring, Verify Service Health and CMS Replication Status

  • Mitigate Data Loss
  • May include but is not limited to: Backup and restore application service data, filestore data and Contacts, Maintain and recover Lync 15 topology and LIS and RTC, Recover CMS

  • Manage monitoring and archiving services
  • May include but is not limited to: Deploy Monitoring Reports, Configure CDR and Quality of Experience, persistent chat compliance, Archiving, Archiving with Exchange, Archiving Policies

Where to Go from Here

After you pass the Core Solutions of Microsoft Lync Server 2013 exam, you may want to take the Enterprise Voice & Online Services with Microsoft Lync Server 2013 (70-337) exam.

Pearson IT Certification Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Pearson IT Certification and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Pearson IT Certification products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.pearsonitcertification.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020