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Exam Objectives

Exam Objectives

The objectives for this exam as stated by Microsoft include:

Managing the Outlook Environment

  • Apply and manipulate Outlook program options.
  • This objective may include but is not limited to: setting General, Mail, Calendar, Tasks, Notes and Journal, Advanced, and Language options

  • Manipulate item tags.
  • This objective may include but is not limited to: categorizing items, setting flags, setting sensitivity level, marking items as read or unread, and viewing message properties

  • Arrange the Content Pane.
  • This objective may include but is not limited to: showing or hiding fields in a list view, changing the reading view, and using the Reminders Window and People Pane

  • Apply search and filter tools.
  • This objective may include but is not limited to: using built-in Search folders

  • Print an Outlook item.
  • This objective may include but is not limited to: printing attachments, calendars, multiple messages, multiple contact records, tasks, and multiple notes

Creating and Formatting Item Content

  • Create and send email messages.
  • This objective may include but is not limited to: specifying a message theme, specifying plain text, rich text, or HTML message content format, showing or hiding the From and Bcc fields, setting a reminder for message recipients, specifying the sending account, specifying the sent item folder, configuring message delivery options, configuring voting and tracking options, and sending a message to a contact group

  • Create and manage Quick Steps.
  • This objective may include but is not limited to: performing, creating, editing, deleting, and duplicating Quick Steps, resetting Quick Steps to default settings

  • Create item content.
  • This objective may include but is not limited to: inserting graphical elements and inserting a hyperlink

  • Format item content.
  • This objective may include but is not limited to: using formatting tools, applying styles, creating styles and themes, using Paste Special, and formatting graphical elements

  • Attach content to email messages.
  • This objective may include but is not limited to: attaching an Outlook item and attaching external files

Managing Email Messages

  • Clean up the mailbox.
  • This objective may include but is not limited to: viewing mailbox size, saving message attachments, saving a message in an external format, ignoring a conversation, and using clean-up tools

  • Create and manage rules.
  • This objective may include but is not limited to: creating, modifying, and deleting rules

  • Manage junk mail.
  • This objective may include but is not limited to: allowing a specific message (Not junk), and filtering junk mail with Never Block Sender, Never Block Sender’s Domain, Never Block this Group or Mailing List, and Block Sender

  • Manage automatic message content.
  • This objective may include but is not limited to: managing signatures, specifying the font for new HTML messages, plain-text messages, specifying options for replies and forwards, and setting a default theme for all HTML messages, stationery, and fonts

Managing Contacts

  • Create and manipulate contacts.
  • This objective may include but is not limited to: modifying a default business card, forwarding a contact, and updating a contact in the address book

  • Create and manipulate contact groups.
  • This objective may include but is not limited to: creating a contact group, managing contact group membership, showing notes about a contact group, forwarding a contact group, deleting a contact group, and sending a meeting to a contact group

Managing Calendar Objects

  • Create and manipulate appointments and events.
  • This objective may include but is not limited to: setting appointment options, printing appointment details, forwarding an appointment, and scheduling a meeting with a message sender

  • Create and manipulate meeting requests.
  • This objective may include but is not limited to: setting response options, updating a meeting request, canceling a meeting or invitation, and proposing a new time for a meeting

  • Manipulate the Calendar pane.
  • This objective may include but is not limited to: arranging the calendar view, changing the calendar color, displaying or hiding calendars, and creating a calendar group

Working with Tasks, Notes, and Journal Entries

  • Create and manipulate tasks.
  • This objective may include but is not limited to: creating a task, managing task details, sending a status report, marking a task as complete, moving or copying a task to another folder, assigning a task to another Outlook user, accepting or declining a task assignment, updating an assigned task, and using Current view

  • Create and manipulate notes.
  • This objective may include but is not limited to: creating a note, changing the current view, and categorizing notes

  • Create and manipulate Journal entries.
  • This objective may include but is not limited to: automatically record Outlook items, automatically record files, and editing a Journal entry

Where to Go from Here

Those who pass exam 77-884 earn the Microsoft Office Specialist (MOS): Outlook 2010 certification. Although this exam does not count as credit toward any additional Microsoft certifications, there are a number of different paths that those who have earned their Outlook 2010 certification tend to take.

Some choose to obtain additional Microsoft Office 2010 certifications. Some of the certification exams that might be of interest include:

  • Exam 77-881: Word 2010
  • Exam 77-882: Excel 2010
  • Exam 77-883: PowerPoint 2010
  • Exam 77-853: OneNote 2010
  • Exam 77-887: Word 2010 Expert
  • Exam 77-888: Excel 2010 Expert

Another viable certification path involves Microsoft Exchange Server 2010. There are presently two main Exchange Server 2010 exams including:

  • 70-662: TS: Microsoft Exchange Server 2010, Configuring
  • 70-663: Pro: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
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