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Preparation Hints

The Cisco Learning Network should be used in your exam preparation. The key to success on this exam is being comfortable with the topics that are listed for the exam. I recommend going down the list and being able to perform the following for each of the exam topics (if applicable):

  • Basic configuration
  • Intermediate knowledge
  • Basic and advanced troubleshooting
  • Interactions with other technologies or devices
  • Intermediate configuration

If you can perform the tasks above, you will have a very good chance of passing the exam and knowing the material for real world applications.

Localization and Globalization should be included in your preparation. This is one area the separates CIPT1 and CIPT2. For the CIPT2, you will need to know how to correctly configure and interpret both of these in order to pass the exam. TEHO will also be something you should know you to configure and understand. This should be fairly easy if you can understand the call routing taking place. You probably won’t need much more then that for those areas. You will also want to be well-versed in the various call redundancies and how it can be implemented in Unified Communications. The exam will test you on everything from MGCP, to SRST, to CUCME options. Media resources entail a few different technologies and devices. You should know the workings of MOH very well. This should include setup as well as following the MOH process on both CUCM and CUCME.

Next, you should review the different Call Admission Controls (CAC) and Bandwidth Management. CAC will encompass a variety of components and technologies that make up a Unified Communications CAC structure. The same can be said about bandwidth management: a solid foundation on configuration and troubleshooting is a good asset for the exam.

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