Thoroughly updated to reflect the CompTIA Network+ N10-007 exam, Networking Essentials, Fifth Edition is a practical, up-to-date, and hands-on guide to the basics of networking. Written from the viewpoint of a working network administrator, it requires absolutely no experience with either network concepts or day-to-day network management.
Networking Essentials, Fifth Edition guides readers from an entry-level knowledge in computer networks to advanced concepts in Ethernet and TCP/IP networks; routing protocols and router configuration; local, campus, and wide area network configuration; network security; wireless networking; optical networks; Voice over IP; the network server; and Linux networking. This edition contains additional coverage of switch security, troubleshooting IP networks, authorization and access control, best practices for disaster recovery, network infrastructure configuration and management, data traffic network analysis, network security, and VoIP. It also covers approximately 250 new terms now addressed by CompTIA’s N10-007 exam.
Clear goals are outlined for each chapter, and every concept is introduced in easy-to-understand language that explains how and why networking technologies are used. Each chapter is packed with real-world examples and practical exercises that reinforce all concepts and guide you through using them to configure, analyze, and fix networks.
The companion web site features labs, Wireshark captures, and chapter quizzes.
KEY PEDAGOGICAL FEATURES
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Introduction xxii
CHAPTER 1 Introduction to Computer Networks 2
 Chapter Outline 3
 Objectives 3
 Key Terms 3
 1-1 Introduction 5
 1-2 Network Topologies 7
 Section 1-2 Review 11
 Test Your Knowledge 11
 1-3 The OSI Model 12
 Section 1-3 Review 14
 Test Your Knowledge 15
 1-4 The Ethernet LAN 16
 IP Addressing 20
 Section 1-4 Review 22
 Test Your Knowledge 23
 1-5 Home Networking 24
 Securing a Home Network 33
 IP Addressing in a Home Network 34
 Section 1-5 Review 36
 Test Your Knowledge 37
 1-6 Assembling an Office LAN 38
 Section 1-6 Review 43
 Test Your Knowledge 43
 1-7 Testing and Troubleshooting a LAN 44
 Section 1-7 Review 47
 Test Your Knowledge 47
 Summary 48
 Questions and Problems 48
 Certification Questions 56
CHAPTER 2 Physical Layer Cabling: Twisted-Pair 60
 Chapter Outline 61
 Objectives 61
 Key Terms 61
 2-1 Introduction 63
 2-2 Structured Cabling 64
 Horizontal Cabling 67
 Section 2-2 Review 70
 Test Your Knowledge 70
 2-3 Unshielded Twisted-Pair Cable 71
 Shielded Twisted-Pair Cable 74
 Section 2-3 Review 75
 Test Your Knowledge 75
 2-4 Terminating CAT6/5e/5 UTP Cables 76
 Computer Communication 78
 Straight-through and Crossover Patch Cables 80
 Section 2-4 Review 87
 Test Your Knowledge 88
 2-5 Cable Testing and Certification 89
 Section 2-5 Review 93
 Test Your Knowledge 93
 2-6 10 Gigabit Ethernet over Copper 94
 Overview 94
 Alien Crosstalk 95
 Signal Transmission 96
 Section 2-6 Review 97
 Test Your Knowledge 97
 2-7 Troubleshooting Cabling Systems 98
 Installation 98
 Cable Stretching 99
 Cable Failing to Meet Manufacturer Specifications 99
 CAT5e Cable Test Examples 100
 Section 2-7 Review 106
 Test Your Knowledge 106
 Summary 107
 Questions and Problems 107
 Certification Questions 115
CHAPTER 3 Physical Layer Cabling: Fiber Optics 118
 Chapter Outline 119
 Objectives 119
 Key Terms 119
 3-1 Introduction 120
 3-2 The Nature of Light 123
 Graded-Index Fiber 127
 Single-Mode Fibers 127
 Section 3-2 Review 128
 Test Your Knowledge 129
 3-3 Fiber Attenuation and Dispersion 129
 Attenuation 129
 Dispersion 131
 Dispersion Compensation 132
 Section 3-3 Review 133
 Test Your Knowledge 133
 3-4 Optical Components 134
 Intermediate Components 135
 Detectors 136
 Fiber Connectorization 138
 Section 3-4 Review 139
 Test Your Knowledge 140
 3-5 Optical Networking 140
 Defining Optical Networking 141
 Building Distribution 143
 Campus Distribution 147
 Section 3-5 Review 150
 Test Your Knowledge 150
 3-6 Safety 151
 Section 3-6 Review 152
 Test Your Knowledge 152
 Summary 153
 Questions and Problems 153
 Certification Questions 156
CHAPTER 4 Wireless Networking 158
 Chapter Outline 159
 Objectives 159
 Key Terms 159
 4-1 Introduction 160
 4-2 The IEEE 802.11 Wireless LAN Standard 161
 Section 4-2 Review 169
 Test Your Knowledge 170
 4-3 802.11 Wireless Networking 170
 Section 4-3 Review 180
 Test Your Knowledge 181
 4-4 Bluetooth, WiMAX, RFID, and Mobile Communications 181
 Bluetooth 181
 WiMAX 184
 Radio Frequency Identification 185
 Mobile (Cellular) Communications 188
 Section 4-4 Review 189
 Test Your Knowledge 189
 4-5 Configuring a Point-to-Multipoint Wireless LAN: A Case Study 190
 Step 1. Conducting an Antenna Site Survey 191
 Step 2. Establishing a Point-to-Point Wireless Link to the Home Network 191
 Steps 3 and 4. Configuring the Multipoint Distribution and Conducting an RF Site Survey 192
 Step 5. Configuring the Remote Installations 194
 Section 4-5 Review 195
 Test Your Knowledge 195
 Summary 196
 Questions and Problems 196
 Critical Thinking 200
 Certification Questions 201
CHAPTER 5 Interconnecting the LANs 204
 Chapter Outline 205
 Objectives 205
 Key Terms 205
 5-1 Introduction 206
 5-2 The Network Bridge 207
 Section 5-2 Review 212
 Test Your Knowledge 213
 5-3 The Network Switch 213
 Hub and Switch Comparison 216
 Managed Switches 218
 Multilayer Switches 223
 Section 5-3 Review 224
 Test Your Knowledge 224
 5-4 The Router 225
 The Router Interface: Cisco 2800 Series 226
 Section 5-4 Review 229
 Test Your Knowledge 230
 5-5 Interconnecting LANs with the Router 230
 Gateway Address 233
 Network Segments 233
 Section 5-5 Review 233
 Test Your Knowledge 234
 5-6 Configuring the Network Interface: Auto-negotiation 234
 Auto-negotiation Steps 235
 Full-Duplex/Half-Duplex 235
 Section 5-6 Review 237
 Test Your Knowledge 237
 5-7 The Console Port Connection 238
 Configuring the HyperTerminal Software (Windows) 240
 Configuring the ZTerm Serial Communications Software (Mac) 242
 Section 5-7 Review 244
 Test Your Knowledge 244
 Summary 245
 Questions and Problems 245
 Critical Thinking 250
 Certification Questions 251
CHAPTER 6 TCP/IP 254
 Chapter Outline 255
 Objectives 255
 Key Terms 255
 6-1 Introduction 256
 6-2 The TCP/IP Layers 257
 The Application Layer 258
 The Transport Layer 260
 The Internet Layer 264
 The Network Interface Layer 266
 Section 6-2 Review 267
 Test Your Knowledge 267
 6-3 Number Conversion 268
 Binary-to-Decimal Conversion 268
 Decimal-to-Binary Conversion 270
 Hexadecimal Numbers 271
 Section 6-3 Review 274
 Test Your Knowledge 274
 6-4 IPv4 Addressing 274
 Section 6-4 Review 278
 Test Your Knowledge 278
 6-5 Subnet Masks 278
 Section 6-5 Review 285
 Test Your Knowledge 286
 6-6 CIDR Blocks 286
 Section 6-6 Review 289
 Test Your Knowledge 289
 6-7 IPv6 Addressing 290
 IPv6 CIDR 294
 Section 6-7 Review 295
 Test Your Knowledge 295
 Summary 296
 Questions and Problems 296
 Critical Thinking 305
 Certification Questions 306
CHAPTER 7 Introduction to Switch Configuration 310
 Chapter Outline 311
 Objectives 311
 Key Terms 311
 7-1 Introduction 312
 7-2 Introduction to VLANs 313
 Virtual LANs 313
 Section 7-2 Review 315
 Test Your Knowledge 315
 7-3 Introduction to Switch Configuration 316
 Hostname 316
 Enable Secret 317
 Setting the Line Console Passwords 317
 Static VLAN Configuration 319
 Networking Challenge: Switch Configuration 323
 Section 7-3 Review 323
 Test Your Knowledge 324
 7-4 Spanning-Tree Protocol 324
 Section 7-4 Review 326
 Test Your Knowledge 327
 7-5 Network Management 327
 Configuring SNMP 328
 Section 7-5 Review 331
 Test Your Knowledge 331
 7-6 Power over Ethernet 332
 Section 7-6 Review 334
 Test Your Knowledge 335
 7-7 Switch Security 335
 Switch Port Security 337
 STP Special Features 338
 Section 7-7 Review 340
 Test Your Knowledge 340
 Summary 341
 Questions and Problems 341
 Critical Thinking 348
 Certification Questions 348
CHAPTER 8 Introduction to Router Configuration 352
 Chapter Outline 353
 Objectives 353
 Key Terms 353
 8-1 Introduction 354
 8-2 Router Fundamentals 355
 Layer 3 Networks 356
 Section 8-2 Review 362
 Test Your Knowledge 362
 8-3 The Router's User EXEC Mode (Router>) 363
 The User EXEC Mode 363
 Router Configuration Challenge: User EXEC Mode 366
 Section 8-3 Review 368
 Test Your Knowledge 369
 8-4 The Router's Privileged EXEC Mode (Router#) 369
 Hostname 371
 Enable Secret 371
 Setting the Line Console Passwords 372
 FastEthernet Interface Configuration 373
 Serial Interface Configuration 374
 Router Configuration Challenge: Privileged EXEC Mode 376
 Section 8-4 Review 378
 Test Your Knowledge 379
 Summary 380
 Questions and Problems 380
 Critical Thinking 385
 Certification Questions 387
CHAPTER 9 Routing Protocols 390
 Chapter Outline 391
 Objectives 391
 Key Terms 391
 9-1 Introduction 392
 9-2 Static Routing 393
 Gateway of Last Resort 400
 Configuring Static Routes 400
 Networking Challenge: Static Routes 403
 Section 9-2 Review 404
 Test Your Knowledge 404
 9-3 Dynamic Routing Protocols 405
 Section 9-3 Review 406
 Test Your Knowledge 407
 9-4 Distance Vector Protocols 407
 Section 9-4 Review 410
 Test Your Knowledge 410
 9-5 Configuring RIP and RIPv2 410
 Configuring Routes with RIP 412
 Configuring Routes with RIPv2 417
 Networking Challenge: RIPv2 418
 Section 9-5 Review 419
 Test Your Knowledge 420
 9-6 Link State Protocols 420
 Section 9-6 Review 423
 Test Your Knowledge 423
 9-7 Configuring the Open Shortest Path First (OSPF) Routing Protocol 424
 Networking Challenge: OSPF 429
 Section 9-7 Review 430
 Test Your Knowledge 430
 9-8 Advanced Distance Vector Protocol: Configuring Enhanced Interior Gateway
 Routing Protocol (EIGRP) 430
 Configuring Routes with EIGRP 431
 Networking Challenge: EIGRP 436
 Section 9-8 Review 437
 Test Your Knowledge 437
 9-9 IPv6 Routing 438
 IPv6 Static Routing 438
 RIP for IPv6 438
 OSPF for IPv6 439
 EIGRP for IPv6 440
 Section 9-9 Review 440
 Test Your Knowledge 440
 Summary 442
 Questions and Problems 442
 Critical Thinking 455
 Certification Questions 456
CHAPTER 10 Internet Technologies: Out to the Internet 458
 Chapter Outline 459
 Objectives 459
 Key Terms 459
 10-1 Introduction 461
 10-2 The Line Connection 463
 Data Channels 464
 Point of Presence 465
 Section 10-2 Review 468
 Test Your Knowledge 468
 10-3 Remote Access 468
 Analog Modem Technologies 469
 Cable Modems 470
 xDSL Modems 470
 Remote Access Server 472
 Section 10-3 Review 475
 Test Your Knowledge 475
 10-4 Metro Ethernet/Carrier Ethernet 476
 Ethernet Service Types 477
 Service Attributes 479
 Section 10-4 Review 479
 Test Your Knowledge 480
 10-5 Network Services: DHCP and DNS 480
 The DHCP Data Packets 482
 DHCP Deployment 483
 Network Services: DNS 485
 Internet Domain Names 486
 Section 10-5 Review 491
 Test Your Knowledge 492
 10-6 Internet Routing: BGP 492
 Section 10-6 Review 495
 Test Your Knowledge 495
 10-7 Analyzing Internet Data Traffic 495
 Utilization/Errors Strip Chart 497
 Network Layer Matrix 497
 Network Layer Host Table 498
 Frame Size Distribution 498
 Section 10-7 Review 499
 Test Your Knowledge 500
 Summary 501
 Questions and Problems 501
 Certification Questions 507
CHAPTER 11 Troubleshooting 510
 Chapter Outline 511
 Objectives 511
 Key Terms 511
 11-1 Introduction 512
 11-2 Analyzing Computer Networks 514
 Using Wireshark to Inspect Data Packets 514
 Using Wireshark to Capture Packets 517
 Section 11-2 Review 519
 Test Your Knowledge 519
 11-3 Analyzing Computer Networks: FTP Data Packets 519
 Section 11-3 Review 520
 Test Your Knowledge 521
 11-4 Analyzing Campus Network Data Traffic 521
 Section 11-4 Review 524
 Test Your Knowledge 524
 11-5 Troubleshooting the Router Interface 525
 Section 11-5 Review 529
 Test Your Knowledge 529
 11-6 Troubleshooting the Switch Interface 530
 Section 11-6 Review 534
 Test Your Knowledge 534
 11-7 Troubleshooting Fiber Optics: The OTDR 535
 Section 11-7 Review 537
 Test Your Knowledge 537
 11-8 Troubleshooting Wireless Networks 537
 Hardware Issues 537
 Signal Strength Problems 538
 Frequency Interference Problems 538
 Load Issues 538
 DHCP Issues 538
 SSID Issues 538
 Securing Wi-Fi Issues 538
 Wireless Printer Issues 538
 Wireless Router Issues 539
 Extending the Wireless Range 539
 Selecting Wireless Channels 539
 Wireless Compatibility 539
 Cable Issues 540
 Switch Uptime 540
 Section 11-8 Review 540
 Test Your Knowledge 540
 11-9 Troubleshooting IP Networks 541
 Verifying Network Settings 543
 Investigating IP Address Issues 543
 Finding Subnet Mask Issues 544
 Looking for Gateway Issues 544
 Identifying Name Resolution Issues 544
 Investigating DHCP Issues 545
 Checking for Blocked TCP/UDP Ports 546
 Section 11-9 Review 546
 Test Your Knowledge 547
 Summary 548
 Questions and Problems 548
 Certification Questions 555
CHAPTER 12 Network Security 558
 Chapter Outline 559
 Objectives 559
 Key Terms 559
 12-1 Introduction 560
 12-2 Intrusion: How Attackers Gain Control of a Network 562
 Social Engineering 562
 Password Cracking 563
 Packet Sniffing 564
 Vulnerable Software 566
 Preventing Vulnerable Software Attacks 567
 Viruses and Worms 569
 Section 12-2 Review 570
 Test Your Knowledge 571
 12-3 Denial of Service 571
 Distributed Denial of Service Attacks 574
 Section 12-3 Review 574
 Test Your Knowledge 574
 12-4 Security Software and Hardware 575
 Antivirus Software 575
 Personal Firewalls 575
 Configuring Firewall Settings for Windows 10 576
 Configuring Firewall Settings for Mac OS X 580
 Configuring Firewall Settings for Linux 581
 Firewalls 582
 Other Security Appliances 584
 Computer Forensics 585
 Section 12-4 Review 586
 Test Your Knowledge 587
 12-5 Managing Network Access 587
 Section 12-5 Review 589
 Test Your Knowledge 589
 12-6 Introduction to Virtual Private Networks 590
 VPN Tunneling Protocols 591
 Configuring a Remote Access VPN Server 593
 Configuring a Remote Client's VPN Connection 593
 Windows 10/8/7 VPN Client 593
 Mac OS X VPN Client 594
 Cisco VPN Client 595
 Section 12-6 Review 599
 Test Your Knowledge 599
 12-7 Wireless Security 600
 Section 12-7 Review 604
 Test Your Knowledge 604
 Summary 605
 Questions and Problems 605
 Critical Thinking 610
 Certification Questions 611
CHAPTER 13 Cloud Computing and Virtualization 614
 Chapter Outline 615
 Objectives 615
 Key Terms 615
 13-1 Introduction 616
 13-2 Virtualization 617
 Setting Up Virtualization on Windows 8 or 10 620
 Section 13-2 Review 628
 Test Your Knowledge 628
 13-3 Cloud Computing 629
 Infrastructure as a Service (IaaS) 631
 Platform as a Service (PaaS) 632
 Software as a Service (SaaS) 632
 Cloud Infrastructures 632
 Section 13-3 Review 633
 Test Your Knowledge 634
 13-4 Enterprise Storage 634
 Section 13-4 Review 635
 Test Your Knowledge 635
 Summary 637
 Questions and Problems 637
 Certification Questions 640
CHAPTER 14 Codes and Standards 642
 Chapter Outline 643
 Objectives 643
 Key Terms 643
 14-1 Introduction 644
 14-2 Safety Standards and Codes 645
 Design and Construction Requirements for Exit Routes (29 CFR 1910.36) 645
 Maintenance, Safeguards, and Operational Features for Exit Routes (29 CFR 1910.37) 646
 Emergency Action Plans (29 CFR 1910.38) 647
 Fire Prevention Plans (29 CFR 1910.39) 647
 Portable Fire Extinguishers (29 CFR 1910.157) 648
 Fixed Extinguishing Systems (29 CFR 1910.160) 648
 Fire Detection Systems (29 CFR 1910.164) 650
 Employee Alarm Systems (29 CFR 1910.165) 650
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