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CompTIA A+ Troubleshooting Techniques LiveLessons

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Videos can be viewed on: Windows 8, Windows XP, Vista, 7, and all versions of Macintosh OS X including the iPad, and other platforms that support the industry standard h.264 video codec. Requires the free QuickTime Player software.

$10.99

Lesson 1

Lesson 1: Introducing A+ Troubleshooting, Downloadable Version

Lesson 1: Introducing A+ Troubleshooting

This video describes the CompTIA A+ troubleshooting methodology, and then shows a basic troubleshooting scenario based on a power issue. It describes the chain of power: Panel > AC outlet > power cord > C14 inlet > power supply> power button, and so on.

Duration: 00:27:35  File Size: 61 MB

$10.99

Lesson 2

Lesson 2: Troubleshooting BIOS-Related Problems, Downloadable Version

Lesson 2: Troubleshooting BIOS-Related Problems

This video covers BIOS troubleshooting. For example, configuring the BIOS boot order, reconfiguring the BIOS to the default, flashing the BIOS, and disabling unnecessary devices.

Duration: 00:28:12  File Size: 58 MB

$10.99

Lesson 3

Lesson 3: Understanding and Troubleshooting a RAID Array, Downloadable Version

Lesson 3: Understanding and Troubleshooting a RAID Array

This video discusses the different types of RAID, and then shows a typical RAID 1 array and the problems that can occur with that type of setup, and how to recover from them.

Duration: 00:24:37  File Size: 46 MB

$10.99

Lesson 4

Lesson 4: Troubleshooting and Optimizing Windows System Performance, Downloadable Version

Lesson 4: Troubleshooting and Optimizing Windows System Performance

Here we show how to make the Windows system perform faster and more efficiently by reducing video settings, increasing power-saving settings, maintaining the hard drive, configuring Msconfig, using a disk cleanup program, and more. Each of these relate to a specific common problem that occurs in Windows.

Duration: 00:46:27  File Size: 96 MB

$10.99

Lesson 5

Lesson 5: Resetting and Recovering Lost Passwords, Downloadable Version

Lesson 5: Resetting and Recovering Lost Passwords

This lesson demonstrates the various ways to recover a password from a Windows computer including both Microsoft-centric and third-party techniques.

Duration: 00:34:57  File Size: 66 MB

$10.99

Lesson 6

Lesson 6: Troubleshooting and Optimizing a SOHO Wireless Network, Downloadable Version

Lesson 6: Troubleshooting and Optimizing a SOHO Wireless Network

This video explains the value of WPA2 and AES as the best ways to make a secure connection to a wireless network. It shows the SOHO router portion of the configuration (already configured as the deprecated WEP), and then shows the client-side configuration from a computer with Windows installed.

Duration: 00:48:21  File Size: 99 MB

$10.99

Lesson 7

Lesson 7: Troubleshooting with ipconfig and ping, Downloadable Version

Lesson 7: Troubleshooting with ipconfig and ping

This lesson runs through a scenario where a computer cannot access the Internet, and makes use of the ipconfig command to analyze the computer’s network connection, as well as the ping command to verify connectivity after the IP configuration has been reconfigured.

Duration: 00:53:22  File Size: 109 MB

$10.99

Lesson 8

Lesson 8: Advanced Troubleshooting with ipconfig, Downloadable Version

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This lesson shows how to use advanced parameters within ipconfig, and gives a primer on services and how they operate.

Duration: 00:24:36  File Size: 53 MB

$10.99

Lesson 9

Lesson 9: Starting and Stopping Services in the GUI and the Command Prompt, Downloadable Version

This video focuses on Windows only. It shows how to start and stop services with the net start, net stop, sc, and sc config commands, plus how to use services.msc.

Duration: 00:26:58  File Size: 64 MB

$10.99

Lesson 10

Lesson 10: Repairing a Windows OS with System Recovery Options, Downloadable Version

This video shows how to use the Windows System Recovery Options (WinRE) in Windows 7 and demonstrates repairs using the bootrec command along with copying a driver file in the command prompt. The lesson also covers the basics of the Recovery Console in Windows XP.

Duration: 00:27:25  File Size: 51 MB

$10.99

Lesson 11

Lesson 11: Repairing a Video Issue with Safe Mode, Downloadable Version

This lesson demonstrates how to use the ABOM to go into Safe Mode and modify (lower) the video system resolution. Also covered is how to repairs the issue of a video card configured at its highest setting beyond a monitor's capability to handle.

Duration: 00:19:13  File Size: 34 MB

$10.99

Lesson 12

Lesson 12: Understanding and Troubleshooting the Sound System, Downloadable Version

This video discusses the overall sound system of a computer: ports, adapter cards, drivers, software, and external devices. Then it demonstrates how to troubleshoot common sound-related problems.

Duration: 00:19:26  File Size: 65 MB

$10.99

Lesson 13

Lesson 13: Troubleshooting Basic Printer Configuration Problems, Downloadable Version

This video focuses on troubleshooting the Windows side of printing, including printer drivers, printer priority, printer pooling, printer spooling, and other common printer configurations.

Duration: 00:36:28  File Size: 74 MB

$10.99

Lesson 14

Lesson 14: Repairing Common Laptop Hardware Failures, Downloadable Version

Here we focus on describing the most common RAM, hard drive, power, and display errors, and demonstrate how to fix them.

Duration: 00:19:15  File Size: 42 MB

$10.99

Lesson 15

Lesson 15: Troubleshooting and Optimizing an Android-Based Device, Downloadable Version

Here we troubleshoot a typical Android-based phone running version 4.x and show how to configure the device to run more efficiently by removing unused programs, stopping unwanted programs, offloading unused data to a PC or to the cloud, and resetting the device.

Duration: 00:29:34  File Size: 52 MB

$10.99

Lesson 16

Lesson 16: Troubleshooting Applications and Processes in Windows, Downloadable Version

This lesson demonstrates how to disable troublesome applications and end processes in Windows.

Duration: 00:23:29  File Size: 59 MB

$10.99

Lesson 17

Lesson 17: Troubleshooting with the Windows Firewall, Downloadable Version

Lesson 17: Troubleshooting with the Windows Firewall

This video discusses how to use the basic Windows Firewall to block ports and applications, and also covers how to use the Windows Firewall with Advanced Security.

Duration: 00:33:41  File Size: 73 MB

$10.99

Lesson 18

Lesson 18: Analyzing Sample A+ 220-801 and 220-802 Troubleshooting Questions, Downloadable Version

Lesson 18: Analyzing Sample A+ 220-802 Troubleshooting Questions

This video eposes and answers some intermediate and difficult scenario-oriented questions and explains why the incorrect answers are wrong. As the focus is on troubleshooting scenarios, only questions from the the 220-802 exam are discussed.

Duration: 00:39:01  File Size: 67 MB

Description

  • Copyright 2015
  • Edition: 1st
  • Downloadable Video
  • ISBN-10: 0-7897-5478-9
  • ISBN-13: 978-0-7897-5478-3

Duration

10+ Hours of Video Instruction

Overview

More than 10 hours of hands-on demos detailing computer troubleshooting and repair techniques to help you study for the CompTIA A+ certification.

Description

CompTIA A+ Troubleshooting Techniques LiveLessons is a series of 18 video lessons that provide quick, concise, hands-on, solutions to help you prepare for the CompTIA A+ certification exam. They are meant to supplement any A+ training that the viewer is currently involved in.

The course consists of 18 video lessons that walk you through the most common troubleshooting tasks:

Lesson 1. Introducing A+ Troubleshooting

Lesson 2. Troubleshooting BIOS-Related Problems

Lesson 3. Understanding and Troubleshooting a RAID Array

Lesson 4. Troubleshooting and Optimizing Windows System Performance

Lesson 5. Resetting and Recovering Lost Passwords

Lesson 6. Troubleshooting and Optimizing a SOHO Wireless Network

Lesson 7. Troubleshooting with ipconfig and ping

Lesson 8. Advanced Troubleshooting with ipconfig

Lesson 9. Starting and Stopping Services in the GUI and the Command Prompt

Lesson 10. Repairing a Windows OS with System Recovery Options

Lesson 11. Repairing a Video Issue with Safe Mode

Lesson 12. Understanding and Troubleshooting the Sound System

Lesson 13. Troubleshooting Basic Printer Configuration Problems

Lesson 14. Repairing Common Laptop Hardware Failures

Lesson 15. Troubleshooting and Optimizing an Android-Based Device

Lesson 16. Troubleshooting Applications and Processes in Windows

Lesson 17. Troubleshooting with the Windows Firewall

Lesson 18. Analyzing Sample A+ 220-802 Troubleshooting Questions

About the Instructor

David L. Prowse is an author, computer network specialist, and technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website www.davidlprowse.com, where he gladly answers questions from students and readers.

Skill Level

  • Beginner
  • Intermediate

What You Will Learn

  • Prepares students to take the CompTIA A+ exams
  • Provides hands-on configuration demos for troubleshooting common Windows problems
  • Gives concise and practical real-world advice
  • Provides a step-by-step guide for answering the CompTIA Performance-Based questions

Who Should Take This Course

The target audience for CompTIA A+ Troubleshooting Techniques LiveLessons includes anyone studying for the CompTIA A+ exam, computer technicians, help desk technicians, LAN support specialists, and people who are new to the IT field.

Course Requirements

The product focuses primarily on hands-on configuration. Users should have a basic working knowledge of computers.

Table of Contents

Course Intro

Lesson 1: Introducing A+ Troubleshooting

1.1: The CompTIA A+ Troubleshooting Process

1.2: Troubleshooting a Basic Power-Related Issue

Lesson 2: Troubleshooting BIOS-Related Problems

2.1: Defining the Purpose of the BIOS

2.2: Troubleshooting the BIOS Boot Order

2.3: Disabling Unnecessary Devices in the BIOS

2.4: Resetting and Flashing the BIOS

Lesson 3: Understanding and Troubleshooting a RAID Array

3.1: Understanding RAID Array Types

3.2: Identifying Common Issues Associated with RAID Arrays

Lesson 4: Troubleshooting and Optimizing Windows System Performance

4.1: Analyzing Windows System Performance

4.2: Defining Why Hardware Components and Windows Fail to Perform to Expectations

4.3: Using Windows Utilities (and Third-Party Utilities) to Increase System Performance

Lesson 5: Resetting and Recovering Lost Passwords

5.1: Password Basics

5.2: Using Windows to Reset a Password

5.3: Using Third-Party Tools to Recover a Password

Lesson 6: Troubleshooting and Optimizing a SOHO Wireless Network

6.1: Understanding Wireless Networking Basics

6.2: Optimizing and Securing a SOHO Wireless Network

6.3: Troubleshooting Common SOHO Router Issues and Dealing with Deprecated Technologies

Lesson 7: Troubleshooting with ipconfig and ping

7.1: Understanding Windows Command Prompt Basics

7.2: Analyzing a System with ipconfig

7.3: Modifying Network Settings in the GUI and with netsh

7.4: Testing a System with ping

Lesson 8: Advanced Troubleshooting with ipconfig

8.1: Analyzing a System with ipconfig

8.2: Configuring the Network Connection with ipconfig

8.3: Defining Other Reasons for DHCP Failure and Testing the System with Ping

Lesson 9: Starting and Stopping Services in the GUI and the Command Prompt

9.1: Understanding Windows Services

9.2: Troubleshooting a Windows Service with Services.msc

9.3: Troubleshooting a Windows Service in the Command Prompt

Lesson 10: Repairing a Windows OS with System Recovery Options

10.1: Using the Windows System Recovery Options Utility

10.2: Troubleshooting a Boot Issue

10.3: Troubleshooting a Boot Issue Part II

Lesson 11: Repairing a Video Issue with Safe Mode

11.1: Understanding the Advanced Boot Options in Windows

11.2: Using Safe Mode to Repair a Video Misconfiguration

Lesson 12: Understanding and Troubleshooting the Sound System

12.1: Understanding Sound in a Windows-Based Computer

12.2: Troubleshooting Hardware-Related Sound Issues

12.3: Troubleshooting Software-Related Sound Issues

Lesson 13: Troubleshooting Basic Printer Configuration Problems

13.1: Understanding Printing in Windows

13.2: Troubleshooting Printer Driver Problems

13.3: Troubleshooting Printer Configuration Issues

Lesson 14: Repairing Common Laptop Hardware Failures

14.1: Troubleshooting Laptop Power Issues

14.2: Troubleshooting a Laptop RAM Issue

14.3: Troubleshooting a Laptop Display Issue

Lesson 15: Troubleshooting and Optimizing an Android-Based Device

15.1: Troubleshooting Common Android Problems

15.2: Optimizing an Android Device

15.3: Resetting an Android Device

Lesson 16: Troubleshooting Applications and Processes in Windows

16.1: Disabling Troublesome Applications with msconfig

16.2: Ending Processes in the GUI and the Command Prompt

Lesson 17: Troubleshooting with the Windows Firewall

17.1: Understanding Firewall Technology

17.2: Blocking Applications with the Windows Firewall

17.3: Using the Windows Firewall with Advanced Security

Lesson 18: Analyzing Sample A+ 220-802 Troubleshooting Questions

18.1: Discussing Powerful Exam-Taking Techniques

18.2: Analyzing Typical A+ 220-802 Questions

18.3: Analyzing Typical A+ 220-802 Questions (Part II)

About LiveLessons Video Training

The LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include: IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more. View all LiveLessons on InformIT at http://www.informit.com/livelessons.

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Last Update: November 17, 2020