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Features

  • The #1 selling CCNA preparation self-study guide, fully revised for every current CCNA 200-301 exam objective
  • In-depth, expert explanations of all protocols, commands, and technologies covered on the CCNA exam
  • Book and online supplements packed with features to help you master today's challenging testing methods -- including scenario-based configuration questions that mimic the actual exam
  • Online ancillary resources -- such as an Instructor's Guide, lecture slides, and test bank -- help integrate the materials in this study guide

Description

  • Copyright 2020
  • Pages: 848
  • Edition: 1st
  • Premium Edition eBook
  • ISBN-10: 0-13-579272-X
  • ISBN-13: 978-0-13-579272-8

CCNA 200-301 Official Cert Guide, Volume 1, Premium Edition eBook and Practice Test

The exciting CCNA 200-301 Official Cert Guide, Volume 1, Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson Test Prep Practice Test. This book, combined with the CCNA 200-301 Official Cert Guide Volume 2, cover all of exam topics on the CCNA 200-301 exam. The Premium Edition eBook and Practice Test contains the following items:

  • The CCNA 200-301 Official Cert Guide, Volume 1 Premium Edition Practice Test, including four full practice exams, part review questions, and enhanced practice test features
  • PDF, ePub, and Kindle formats of the CCNA 200-301 Official Cert Guide, Volume 1 from Cisco Press, which are accessible via your PC, tablet, and smartphone


About the Premium Edition Practice Test

This Premium Edition contains an enhanced version of the Pearson Test Prep (PTP) practice test software with four full practice exams. In addition, it contains all the chapter-opening assessment questions from the book and part review questions. This integrated learning package

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About the Premium Edition eBook

CCNA 200-301 Official Cert Guide, Volume 1 presents you with an organized test-preparation routine using proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.

·         Master Cisco CCNA 200-301 exam topics

·         Assess your knowledge with chapter-opening quizzes

·         Review key concepts with exam preparation tasks

·         Practice with realistic exam questions in the practice test software


CCNA 200-301 Official Cert Guide, Volume 1 from Cisco Press enables you to succeed on the exam the first time and is the only self-study resource approved by Cisco. Best-selling author and expert instructor Wendell Odom shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.


This complete study package includes

·         A test-preparation routine proven to help you pass the exams

·         Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section

·         Chapter-ending and part-ending exercises, which help you drill on key concepts you must know thoroughly

·         The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports

·         A free copy of the CCNA 200-301 Volume 1 Network Simulator Lite software, complete with meaningful lab exercises that help you hone your hands-on skills with the command-line interface for routers and switches

·         Links to a series of hands-on config labs developed by the author

·         Online, interactive practice exercises that help you hone your knowledge

·         More than 90 minutes of video mentoring from the author

·         A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies

·         Study plan suggestions and templates to help you organize and optimize your study time

Well regarded for its level of detail, study plans, assessment features, challenging review questions and exercises, video instruction, and hands-on labs, this official study guide helps you master the concepts and techniques that ensure your exam success.

The CCNA 200-301 Official Cert Guide, Volume 1, combined with CCNA 200-301 Official Cert Guide, Volume 2, walk you through all the exam topics found in the Cisco 200-301 exam. Topics covered in Volume 1 include:

·         Networking fundamentals

·         Implementing Ethernet LANs

·         Implementing VLANs and STP

·         IPv4 addressing

·         IPv4 routing

·         OSPF

·         IPv6

·         Wireless LANs

Companion Website:

The companion website contains more than 300 unique practice exam questions, CCNA Network Simulator Lite software, online practice exercises, and 90 minutes of video training.

In addition to the wealth of updated content, this new edition includes a series of free hands-on exercises to help you master several real-world configuration and troubleshooting activities. These exercises can be performed on the CCNA 200-301 Network Simulator Lite, Volume 1 software included for free on the companion website that accompanies this book. This software, which simulates the experience of working on actual Cisco routers and switches, contains the following 21 free lab exercises, covering topics in Part II and Part III, the first hands-on configuration sections of the book:

   1.   Configuring Local Usernames

   2.   Configuring Hostnames

   3.   Interface Status I

   4.   Interface Status II

   5.   Interface Status III

   6.   Interface Status IV

   7.   Configuring Switch IP Settings

   8.   Switch IP Address

   9.   Switch IP Connectivity I

   10. Switch CLI Configuration Process I

   11. Switch CLI Configuration Process II

   12. Switch CLI Exec Mode

   13. Setting Switch Passwords

   14. Interface Settings I

   15. Interface Settings II

   16. Interface Settings III

   17. Switch Forwarding I

   18. Switch Security I

   19. Switch Interfaces and Forwarding Configuration Scenario

   20. Configuring VLANs Configuration Scenario

   21. VLAN Troubleshooting

If you are interested in exploring more hands-on labs and practicing configuration and troubleshooting with more router and switch commands, see the special 50% discount offer in the coupon code included in the sleeve in the back of this book.

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·         1 GB RAM (32-bit) or 2 GB RAM (64-bit)

·         16 GB available hard disk space (32-bit) or 20 GB (64-bit)

·         DirectX 9 graphics device with WDDM 1.0 or higher driver

·         Adobe Acrobat Reader version 8 and above

Mac system requirements (minimum)

·         OS X 10.11, 10.10, 10.9, or 10.8

·         Intel core Duo 1.83 GHz

·         512 MB RAM (1 GB recommended)

·         1.5 GB hard disk space

·         32-bit color depth at 1024x768 resolution

·         Adobe Acrobat Reader version 8 and above

  

Downloads

Downloads

New Cert Guide to Old Sim Lab Mapping (29 KB .xlsx)

Extras

Author's Site

Please visit the author's site at certskills.com.

Sample Content

Sample Pages

Download the sample pages (includes Chapter 17)

Table of Contents

Introduction

Your Study Plan

Part I Introduction to Networking

Chapter 1 Introduction to TCP/IP Networking

“Do I Know This Already?” Quiz

Foundation Topics

Perspectives on Networking

TCP/IP Networking Model

    History Leading to TCP/IP

    Overview of the TCP/IP Networking Model

    TCP/IP Application Layer

    TCP/IP Transport Layer

    TCP/IP Network Layer

    TCP/IP Data-Link and Physical Layers

Data Encapsulation Terminology

    Names of TCP/IP Messages

    OSI Networking Model and Terminology

Chapter Review

Chapter 2 Fundamentals of Ethernet LANs

“Do I Know This Already?” Quiz

Foundation Topics

An Overview of LANs

    Typical SOHO LANs

    Typical Enterprise LANs

    The Variety of Ethernet Physical Layer Standards

    Consistent Behavior over All Links Using the Ethernet Data-Link Layer

Building Physical Ethernet LANs with UTP

    Transmitting Data Using Twisted Pairs

    Breaking Down a UTP Ethernet Link

    UTP Cabling Pinouts for 10BASE-T and 100BASE-T

    UTP Cabling Pinouts for 1000BASE-T

Building Physical Ethernet LANs with Fiber

    Fiber Cabling Transmission Concepts

    Using Fiber with Ethernet

Sending Data in Ethernet Networks

    Ethernet Data-Link Protocols

    Sending Ethernet Frames with Switches and Hubs

Chapter Review

Chapter 3 Fundamentals of WANs and IP Routing

“Do I Know This Already?” Quiz

Foundation Topics

Wide-Area Networks

    Leased-Line WANs

    Ethernet as a WAN Technology

IP Routing

    Network Layer Routing (Forwarding) Logic

    How Network Layer Routing Uses LANs and WANs

    How IP Addressing Helps IP Routing

    How IP Routing Protocols Help IP Routing

Other Network Layer Features

    Using Names and the Domain Name System

    The Address Resolution Protocol

    ICMP Echo and the ping Command

Chapter Review

Part I Review

Part II Implementing Ethernet LANs

Chapter 4 Using the Command-Line Interface

“Do I Know This Already?” Quiz

Foundation Topics

Accessing the Cisco Catalyst Switch CLI

    Cisco Catalyst Switches

    Accessing the Cisco IOS CLI

    CLI Help Features

    The debug and show Commands

Configuring Cisco IOS Software

    Configuration Submodes and Contexts

    Storing Switch Configuration Files

    Copying and Erasing Configuration Files

Chapter Review

Chapter 5 Analyzing Ethernet LAN Switching

“Do I Know This Already?” Quiz

Foundation Topics

LAN Switching Concepts

    Overview of Switching Logic

    Forwarding Known Unicast Frames

    Learning MAC Addresses

    Flooding Unknown Unicast and Broadcast Frames

    Avoiding Loops Using Spanning Tree Protocol

    LAN Switching Summary

Verifying and Analyzing Ethernet Switching

    Demonstrating MAC Learning

    Switch Interfaces

    Finding Entries in the MAC Address Table

    Managing the MAC Address Table (Aging, Clearing)

    MAC Address Tables with Multiple Switches

Chapter Review

Chapter 6 Configuring Basic Switch Management

“Do I Know This Already?” Quiz

Foundation Topics

Securing the Switch CLI

    Securing User Mode and Privileged Mode with Simple Passwords

    Securing User Mode Access with Local Usernames and Passwords

    Securing User Mode Access with External Authentication Servers

    Securing Remote Access with Secure Shell

Enabling IPv4 for Remote Access

    Host and Switch IP Settings

    Configuring IPv4 on a Switch

    Configuring a Switch to Learn Its IP Address with DHCP

    Verifying IPv4 on a Switch

Miscellaneous Settings Useful in the Lab

    History Buffer Commands

    The logging synchronous, exec-timeout, and no ip domain-lookup Commands

Chapter Review

Chapter 7 Configuring and Verifying Switch Interfaces

“Do I Know This Already?” Quiz

Foundation Topics

Configuring Switch Interfaces

    Configuring Speed, Duplex, and Description

    Configuring Multiple Interfaces with the interface range Command

    Administratively Controlling Interface State with shutdown

    Removing Configuration with the no Command

    Autonegotiation

Analyzing Switch Interface Status and Statistics

    Interface Status Codes and Reasons for Nonworking States

    Interface Speed and Duplex Issues

    Common Layer 1 Problems on Working Interfaces

Chapter Review

Part II Review

Part III Implementing VLANs and STP

Chapter 8 Implementing Ethernet Virtual LANs

“Do I Know This Already?” Quiz

Foundation Topics

Virtual LAN Concepts

    Creating Multiswitch VLANs Using Trunking

    Forwarding Data Between VLANs

VLAN and VLAN Trunking Configuration and Verification

    Creating VLANs and Assigning Access VLANs to an Interface

    VLAN Trunking Protocol

    VLAN Trunking Configuration

    Implementing Interfaces Connected to Phones

Troubleshooting VLANs and VLAN Trunks

    Access VLANs Undefined or Disabled

    Mismatched Trunking Operational States

    The Supported VLAN List on Trunks

    Mismatched Native VLAN on a Trunk

Chapter Review

Chapter 9 Spanning Tree Protocol Concepts

“Do I Know This Already?” Quiz

Foundation Topics

STP and RSTP Basics

    The Need for Spanning Tree

    What Spanning Tree Does

    How Spanning Tree Works

    Configuring to Influence the STP Topology

Details Specific to STP (and Not RSTP)

    STP Activity When the Network Remains Stable

    STP Timers That Manage STP Convergence

    Changing Interface States with STP

Rapid STP Concepts

    Comparing STP and RSTP

    RSTP and the Alternate (Root) Port Role

    RSTP States and Processes

    RSTP and the Backup (Designated) Port Role

    RSTP Port Types

    Optional STP Features

Chapter Review

Chapter 10 RSTP and EtherChannel Configuration

“Do I Know This Already?” Quiz

Foundation Topics

Understanding RSTP Through Configuration

    The Need for Multiple Spanning Trees

    STP Modes and Standards

    The Bridge ID and System ID Extension

    How Switches Use the Priority and System ID Extension

    RSTP Methods to Support Multiple Spanning Trees

    Other RSTP Configuration Options

Configuring Layer 2 EtherChannel

    Configuring a Manual Layer 2 EtherChannel

    Configuring Dynamic EtherChannels

    Physical Interface Configuration and EtherChannels

    EtherChannel Load Distribution

Chapter Review

Part III Review

Part IV IPv4 Addressing

Chapter 11 Perspectives on IPv4 Subnetting

“Do I Know This Already?” Quiz

Foundation Topics

Introduction to Subnetting

    Subnetting Defined Through a Simple Example

    Operational View Versus Design View of Subnetting

Analyze Subnetting and Addressing Needs

    Rules About Which Hosts Are in Which Subnet

    Determining the Number of Subnets

    Determining the Number of Hosts per Subnet

    One Size Subnet Fits All—Or Not

Make Design Choices

    Choose a Classful Network

    Choose the Mask

    Build a List of All Subnets

Plan the Implementation

    Assigning Subnets to Different Locations

    Choose Static and Dynamic Ranges per Subnet

Chapter Review

Chapter 12 Analyzing Classful IPv4 Networks

“Do I Know This Already?” Quiz

Foundation Topics

Classful Network Concepts

    IPv4 Network Classes and Related Facts

    Number of Hosts per Network

    Deriving the Network ID and Related Numbers

    Unusual Network IDs and Network Broadcast Addresses

Practice with Classful Networks

    Practice Deriving Key Facts Based on an IP Address

    Practice Remembering the Details of Address Classes

Chapter Review

Chapter 13 Analyzing Subnet Masks

“Do I Know This Already?” Quiz

Foundation Topics

Subnet Mask Conversion

    Three Mask Formats

    Converting Between Binary and Prefix Masks

    Converting Between Binary and DDN Masks

    Converting Between Prefix and DDN Masks

    Practice Converting Subnet Masks

Identifying Subnet Design Choices Using Masks

    Masks Divide the Subnet’s Addresses into Two Parts

    Masks and Class Divide Addresses into Three Parts

    Classless and Classful Addressing

    Calculations Based on the IPv4 Address Format

    Practice Analyzing Subnet Masks

Chapter Review

Chapter 14 Analyzing Existing Subnets

“Do I Know This Already?” Quiz

Foundation Topics

Defining a Subnet

    An Example with Network 172.16.0.0 and Four Subnets

    Subnet ID Concepts

    Subnet Broadcast Address

    Range of Usable Addresses

Analyzing Existing Subnets: Binary

    Finding the Subnet ID: Binary

    Finding the Subnet Broadcast Address: Binary

    Binary Practice Problems

    Shortcut for the Binary Process

    Brief Note About Boolean Math

    Finding the Range of Addresses

Analyzing Existing Subnets: Decimal

    Analysis with Easy Masks

    Predictability in the Interesting Octet

    Finding the Subnet ID: Difficult Masks

    Finding the Subnet Broadcast Address: Difficult Masks

Practice Analyzing Existing Subnets

    A Choice: Memorize or Calculate

Chapter Review

Part IV Review

Part V IPv4 Routing

Chapter 15 Operating Cisco Routers

“Do I Know This Already?” Quiz

Foundation Topics

Installing Cisco Routers

    Installing Enterprise Routers

    Installing SOHO Routers

Enabling IPv4 Support on Cisco Router Interfaces

    Accessing the Router CLI

    Router Interfaces

    Router Auxiliary Port

Chapter Review

Chapter 16 Configuring IPv4 Addresses and Static Routes

“Do I Know This Already?” Quiz

Foundation Topics

IP Routing

    IPv4 Routing Process Reference

    An Example of IP Routing

Configuring IP Addresses and Connected Routes

    Connected Routes and the ip address Command

    The ARP Table on a Cisco Router

Configuring Static Routes

    Static Network Routes

    Static Host Routes

    Floating Static Routes

    Static Default Routes

    Troubleshooting Static Routes

IP Forwarding with the Longest Prefix Match

    Using show ip route to Find the Best Route

    Using show ip route address to Find the Best Route

    Interpreting the IP Routing Table

Chapter Review

Chapter 17 IP Routing in the LAN

“Do I Know This Already?” Quiz

Foundation Topics

VLAN Routing with Router 802.1Q Trunks

    Configuring ROAS

    Verifying ROAS

    Troubleshooting ROAS

VLAN Routing with Layer 3 Switch SVIs

    Configuring Routing Using Switch SVIs

    Verifying Routing with SVIs

    Troubleshooting Routing with SVIs

VLAN Routing with Layer 3 Switch Routed Ports

    Implementing Routed Interfaces on Switches

    Implementing Layer 3 EtherChannels

    Troubleshooting Layer 3 EtherChannels

Chapter Review

Chapter 18 Troubleshooting IPv4 Routing

“Do I Know This Already?” Quiz

Foundation Topics

Problem Isolation Using the ping Command

    Ping Command Basics

    Strategies and Results When Testing with the ping Command

    Using Ping with Names and with IP Addresses

Problem Isolation Using the traceroute Command

    traceroute Basics

Telnet and SSH

    Common Reasons to Use the IOS Telnet and SSH Client

    IOS Telnet and SSH Examples

Chapter Review

Part V Review

Part VI OSPF

Chapter 19 Understanding OSPF Concepts

“Do I Know This Already?” Quiz

Foundation Topics

Comparing Dynamic Routing Protocol Features

    Routing Protocol Functions

    Interior and Exterior Routing Protocols

    Comparing IGPs

    Administrative Distance

OSPF Concepts and Operation

    OSPF Overview

    Becoming OSPF Neighbors

    Exchanging the LSDB Between Neighbors

    Calculating the Best Routes with SPF

OSPF Areas and LSAs

    OSPF Areas

    How Areas Reduce SPF Calculation Time

     (OSPFv2) Link-State Advertisements

Chapter Review

Chapter 20 Implementing OSPF

“Do I Know This Already?” Quiz

Foundation Topics

Implementing Single-Area OSPFv2

    OSPF Single-Area Configuration

    Wildcard Matching with the network Command

    Verifying OSPF Operation

    Verifying OSPF Configuration

    Configuring the OSPF Router ID

    Implementing Multiarea OSPF

Using OSPFv2 Interface Subcommands

    OSPF Interface Configuration Example

Additional OSPFv2 Features

    OSPF Passive Interfaces

    OSPF Default Routes

    OSPF Metrics (Cost)

    OSPF Load Balancing

Chapter Review

Chapter 21 OSPF Network Types and Neighbors

“Do I Know This Already?” Quiz

Foundation Topics

OSPF Network Types

    The OSPF Broadcast Network Type

    The OSPF Point-to-Point Network Type

OSPF Neighbor Relationships

    OSPF Neighbor Requirements

    Issues That Prevent Neighbor Adjacencies

    Issues That Allow Adjacencies but Prevent IP Routes

Chapter Review

Part VI Review

Part VII IP Version 6

Chapter 22 Fundamentals of IP Version 6

“Do I Know This Already?” Quiz

Foundation Topics

Introduction to IPv6

    The Historical Reasons for IPv6

    The IPv6 Protocols

    IPv6 Routing

    IPv6 Routing Protocols

IPv6 Addressing Formats and Conventions

    Representing Full (Unabbreviated) IPv6 Addresses

    Abbreviating and Expanding IPv6 Addresses

    Representing the Prefix Length of an Address

    Calculating the IPv6 Prefix (Subnet ID)

    Finding the IPv6 Prefix

    Working with More-Difficult IPv6 Prefix Lengths

Chapter Review

Chapter 23 IPv6 Addressing and Subnetting

“Do I Know This Already?” Quiz

Foundation Topics

Global Unicast Addressing Concepts

    Public and Private IPv6 Addresses

    The IPv6 Global Routing Prefix

    Address Ranges for Global Unicast Addresses

    IPv6 Subnetting Using Global Unicast Addresses

    Assigning Addresses to Hosts in a Subnet

Unique Local Unicast Addresses

    Subnetting with Unique Local IPv6 Addresses

    The Need for Globally Unique Local Addresses

Chapter Review

Chapter 24 Implementing IPv6 Addressing on Routers

“Do I Know This Already?” Quiz

Foundation Topics

Implementing Unicast IPv6 Addresses on Routers

    Static Unicast Address Configuration

    Dynamic Unicast Address Configuration

Special Addresses Used by Routers

    Link-Local Addresses

    IPv6 Multicast Addresses

    Miscellaneous IPv6 Addresses

    Anycast Addresses

    IPv6 Addressing Configuration Summary

Chapter Review

Chapter 25 Implementing IPv6 Routing

“Do I Know This Already?” Quiz

Foundation Topics

Connected and Local IPv6 Routes

    Rules for Connected and Local Routes

    Example of Connected IPv6 Routes

    Examples of Local IPv6 Routes

Static IPv6 Routes

    Static Routes Using the Outgoing Interface

    Static Routes Using Next-Hop IPv6 Address

    Static Default Routes

    Static IPv6 Host Routes

    Floating Static IPv6 Routes

    Troubleshooting Static IPv6 Routes

The Neighbor Discovery Protocol

    Discovering Neighbor Link Addresses with NDP NS and NA

    Discovering Routers with NDP RS and RA

    Using SLAAC with NDP RS and RA

    Discovering Duplicate Addresses Using NDP NS and NA

    NDP Summary

Chapter Review

Part VII Review

Part VIII Wireless LANs

Chapter 26 Fundamentals of Wireless Networks

“Do I Know This Already?” Quiz

Foundation Topics

Comparing Wired and Wireless Networks

Wireless LAN Topologies

    Basic Service Set

    Distribution System

    Extended Service Set

    Independent Basic Service Set

Other Wireless Topologies

    Repeater

    Workgroup Bridge

    Outdoor Bridge

    Mesh Network

RF Overview

    Wireless Bands and Channels

    APs and Wireless Standards

Chapter Review

Chapter 27 Analyzing Cisco Wireless Architectures

“Do I Know This Already?” Quiz

Foundation Topics

Autonomous AP Architecture

Cloud-based AP Architecture

Split-MAC Architectures

Comparing Wireless LAN Controller Deployments

    Cisco AP Modes

Chapter Review

Chapter 28 Securing Wireless Networks

“Do I Know This Already?” Quiz

Foundation Topics

Anatomy of a Secure Connection

    Authentication

    Message Privacy

    Message Integrity

Wireless Client Authentication Methods

    Open Authentication

    WEP

    802.1x/EAP

Wireless Privacy and Integrity Methods

    TKIP

    CCMP

    GCMP

WPA, WPA2, and WPA3

Chapter Review

Chapter 29 Building a Wireless LAN

“Do I Know This Already?” Quiz

Foundation Topics

Connecting a Cisco AP

Accessing a Cisco WLC

Connecting a Cisco WLC

    Using WLC Ports

    Using WLC Interfaces

Configuring a WLAN

    Step 1. Configure a RADIUS Server

    Step 2. Create a Dynamic Interface

    Step 3. Create a New WLAN

    Configuring WLAN Security

    Configuring WLAN QoS

    Configuring Advanced WLAN Settings

    Finalizing WLAN Configuration

Chapter Review

Part VIII Review

Part IX Appendixes

Appendix A Numeric Reference Tables

Appendix B CCNA 200-301, Volume 1 Exam Updates

Appendix C Answers to the “Do I Know This Already?” Quizzes

Glossary

Online Appendixes

Appendix D Practice for Chapter 12: Analyzing Classful IPv4 Networks

Appendix E Practice for Chapter 13: Analyzing Subnet Masks

Appendix F Practice for Chapter 14: Analyzing Existing Subnets

Appendix G Practice for Chapter 22: Fundamentals of IP Version 6

Appendix H Practice for Chapter 24: Implementing IPv6 Addressing on Routers

Appendix I Study Planner

Appendix J Topics from Previous Editions

Appendix K Analyzing Ethernet LAN Designs

Appendix L Subnet Design

Appendix M Practice for Appendix L: Subnet Design

Appendix N Variable-Length Subnet Masks

Appendix O Spanning Tree Protocol Implementation

Appendix P LAN Troubleshooting

Appendix Q Troubleshooting IPv4 Routing Protocols

Appendix R Exam Topics Cross Reference

Updates

Updates & Corrections

CCNA 200-301, Volume 1 Exam Updates (1.7 MB .pdf)

Errata

We've made every effort to ensure the accuracy of this book and its companion content. Any errors that have been confirmed since this book was published can be downloaded below.

Download the errata (32 KB .docx)

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This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.pearsonitcertification.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020