James Long is a storage networking systems engineer for Cisco Systems, Inc., where he specializes in field sales organization. James has more than 16 years of IT experience spanning server administration, database administration, software development, multiprotocol network design and administration, remote access solutions design and administration, IP telephony and IP contact center design, content distribution design, storage network design, and advanced technology evaluation. James holds numerous technical certifications from Cisco®, Microsoft, Novell, the Storage Networking Industry Association (SNIA), and the Computing Technology Industry Association (CompTIA).