Kyzer Davis (CCIE Collaboration No. 54735) is focal point for supporting, troubleshooting, and resolving complex, solution-level problems involving voice, video, and cloud portions of the Cisco Unified Collaboration product portfolio, serving as escalation point for Cisco Technical Assistance Center (TAC) worldwide multiservice teams. He has authored many technical white papers on Cisco Collaboration configuration, architecture and protocol design, and works with Learning@Cisco on strategy and certification content development.
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