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Video: CompTIA A+ (220-901) Complete Video Course - An Introduction to Module 1: Hardware: By David L. Prowse; Dec 25, 2015; In this excerpt from CompTIA A+ 220-901 Complete Video Course, David Prowse introduces Module 1 on hardware and discusses the topics covered in this module, including motherboard components, the CPU, RAM, PC expansion cards, and more.

Video: CompTIA A+ (220-901) - PC Build: Power: By David L. Prowse; Dec 23, 2015; In this excerpt from CompTIA A+ 220-901 Complete Video Course, David Prowse shows you how to install your power supply into the case of your computer when building your PC.

Video: CCNA Security 210- 260: Configuring IOS for Device Admin with ACS: By Omar Santos, Mason Harris, Aaron Woland; Dec 21, 2015; In this excerpt from CCNA Security 210-260 Complete Video Course, Aaron Woland discusses configuring IOS for device administration using ACS.

Video: CCNA Security 210-260: IPS Configuration Basics: Rules and Detection Methods: By Omar Santos, Mason Harris, Aaron Woland; Dec 17, 2015; In this excerpt from CCNA Security 210-260 Complete Video Course, Mason Harris discusses rules and detection methods for IPS configuration methods, including false positives and negatives, types of methods for IDS/IPS detection, and signature-based, policy-based, anomaly-based, and reputation-based IDS/IPS rules.

Video: CCNA Security 210-260 Complete Video Course: An Introduction: By Omar Santos, Mason Harris, Aaron Woland; Dec 16, 2015; In this excerpt from CCNA Security 210-260 Complete Video Course, the authors introduce their video course and discuss what they will cover.

Video: CCNA Security 210-260: Configuring IPsec Site-to-Site VPNs in Cisco ASA: By Omar Santos, Mason Harris, Aaron Woland; Dec 14, 2015; In this excerpt from CCNA Security 210-260 Complete Video Course, Omar Santos shows you how to create a site-to-site VPN tunnel between R1 and the Cisco ASA.

Video: CCNA Security 210-260 Complete Video Course: An Overview: By Omar Santos, Mason Harris, Aaron Woland; Dec 10, 2015; In this excerpt from CCNA Security 210-260 Complete Video Course, Aaron Woland, Mason Harris, and Omar Santos introduce themselves and discuss what you will learn in this course, including BYOD, mobile device management, Cisco ACS, pros and cons of different types of security devices, attack methods, and configuring and troubleshooting SSL and IPSec VPN, among many other topics.

CCDE Study Guide: Enterprise Campus Architecture Design: By Marwan Al-shawi; Nov 23, 2015; In this chapter from CCDE Study Guide, Marwan Al-shawi discusses issues related to enterprise campus architecture design, including hierarchical design models, modularity, access-distribution design model, layer 3 routing design considerations, EIGRP versus link state as a campus IGP, and enterprise campus network virtualization.

Exam Profile: CompTIA Linux+ (LX0-103 and LX0-104) and LPIC-1 (101-400 and 102-400): By Sean Walberg; Nov 4, 2015; Sean Walberg, co-author of CompTIA Linux+ / LPIC-1 Cert Guide, provides important details you need to know to prepare for taking the Linux exams: CompTIA Linux+ (powered by LPI) LX0-103 and LX0-104, or the LPIC-1 101-400 and 102-400 exams.

It's Hard to Overstate the Value of Good Communication Skills in IT: By Ed Tittel; Mar 14, 2015; Ed Tittel discusses the value of oral and written communication "soft skills" in the IT workplace, and suggests resources to help you improve your skills.

Network Implementation of Protocols and Services: By Diane Barrett, Kirk Hausman, Martin Weiss; Mar 10, 2015; This chapter from CompTIA Security+ SY0-401 Exam Cram, 4th Edition discusses how to use the proper network implementation of protocols and services as a tool to protect and mitigate threats against network infrastructure based on organizational needs. It also has a section specifically dedicated to wireless security implementation based on organization requirements.

Troubleshooting Methods for Cisco IP Networks: By Amir Ranjbar; Jan 14, 2015; This chapter from Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide: (CCNP TSHOOT 300-135) defines troubleshooting and troubleshooting principles. Next, six different troubleshooting approaches are described. The third section of this chapter presents a troubleshooting example based on each of the six troubleshooting approaches.

Where to draw the line on exam prep?: By Ed Tittel; Dec 10, 2014; Ed Tittel helps define the line between what's OK and what's not, when it comes to disclosing an exam's details to those who haven't yet taken it.

Introduction to Help Desk Support Roles: By Darril Gibson; Nov 19, 2014; This chapter from Effective Help Desk Specialist Skills introduces the support center, help desk professionals, users, and incidents (or problems) in four major sections: Understanding the Support Center, The Role of the Help Desk Professional, Understanding Users, and Typical Incident Process.

Installing and Configuring Windows Server 2012 R2: By Don Poulton, David Camardella; Sep 30, 2014; This chapter from MCSA 70-410 Cert Guide R2: Installing and Configuring Windows Server 2012 focuses on installing Windows Server 2012 R2 in its basic configurations and introduces you to basic server configuration actions that you should be familiar with before you undertake any advanced actions.

Exam Profile: CompTIA's New Security+ SY0-401 Exam: By Diane Barrett; Aug 4, 2014; This article describes the new CompTIA Security+ SY0-401 exam, including the objectives, preparation hints, and study resources.

Information Security Principles of Success: By Jim Breithaupt, Mark S. Merkow; Jul 4, 2014; This chapter introduces these key information security principles and concepts, showing how the best security specialists combine their practical knowledge of computers and networks with general theories about security, technology, and human nature.

Deploying Cisco ASA AnyConnect Remote-Access SSL VPN Solutions: By Cristian Matei; Oct 19, 2012; This chapter shows how to deploy and manage client-based Secure Sockets Layer (SSL) virtual private networks (VPN) on Cisco Adaptive Security Appliance (ASA) as the VPN gateway using AnyConnect Secure Mobility Client software.

Planning and Designing 802.11 Wireless Technologies: By Roger Nobel, Federico Lovison, Fabian Riesen, Erik Vangrunderbeek, Federico Ziliotto; May 16, 2012; On top of normal networking issues, WLAN adds a couple of new challenges, such as Layer 1 (radio frequency [RF]) issues; a set of L2 protocols, such as IEEE 802.11; and the need for agencies to regulate the use of this shared medium, as the authors explain in this excerpt from their book, CCIE Wireless Exam (350-050) Quick Reference.

Around the Globe in the Race Against IPv4 Address Depletion: By Jeff Doyle, Linda Leung; May 19, 2009; Linda Leung interviews Jeff Doyle about what he sees as the future for IPv6.