This chapter is from the book
This chapter is from the book
This chapter is from the book
Cram Quiz
Answer these questions. The answers follow the last question. If you cannot answer these questions correctly, consider reading this chapter again until you can.
1. What is the best way to tell if a CR2032 lithium battery has been discharged?
A. Use a power supply tester.
B. Check within Windows.
C. Use a multimeter.
D. Plug it into another motherboard.
2. A PC reboots without any warning. You rule out any chance of viruses. When you look at the motherboard, you see that some of the capacitors are swelling and appear distended and out of shape. What should you do?
A. Replace the motherboard.
B. Replace the hard drive.
C. Remove and replace the capacitors.
D. Reconfigure the BIOS.
3. A computer you are troubleshooting won’t boot properly. When you power on the computer, the video display is blank, and you hear a series of beeps. What should you do?
A. Check power supply connections.
B. Consult the vendor documentation for the motherboard.
C. Remove all memory and replace it.
D. Unplug the speakers because they are causing a conflict.
4. You are troubleshooting a CPU and have already cut power, disconnected the power cable, opened the case, and put on your antistatic strap. What should you do next?
A. Check the BIOS.
B. Check connections.
C. Remove the CPU.
D. Test the motherboard with a multimeter.
5. What is a possible symptom of a failing CPU?
A. CPU is beyond the recommended voltage range.
B. Computer won’t boot.
C. BIOS reports low temperatures within the case.
D. Spyware is installed in the browser.
6. You are repairing a computer that has been used in a warehouse for several years. You suspect a problem with a memory module. What should you do first?
A. Replace the module with a new one.
B. Install more eRAM.
C. Clean the RAM slot.
D. Install RAM heat sinks.
7. You are investigating a computer that is suffering from random shutdowns. You note that the RAM modules are overheating. What is the best solution?
A. Install a heat sink on the memory controller.
B. Install more CPU fans.
C. Install heat sinks on the RAM modules.
D. Install a heat sink on the chipset.
8. You just installed new, compatible RAM into a motherboard, but when you boot the computer, it does not recognize the memory. What should you do?
A. Flash the BIOS.
B. Replace the RAM.
C. Upgrade the CPU.
D. Add more RAM.
9. You are troubleshooting a computer that won’t power on. You have already checked the AC outlet and the power cord, which appear to be functioning properly. What should you do next?
A. Test the computer with a PSU tester.
B. Plug the computer into a different outlet.
C. Check that the RAM is seated correctly.
D. Install a UPS.
10. A computer you are troubleshooting shuts down without warning. After a few minutes, it boots back up, but after running for a short time, it shuts down again. Which of the following components could be the cause? (Select the two best answers.)
A. Power supply
B. SATA hard drive
C. RAM
D. CPU fan
E. Video card
