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Types of Computers

The simplest place to start to learn about computer technical support is with the devices themselves. PCs, or personal computers, come in desktop, tower, and all-in-one models, as well as mobile models such as laptops, smartphones, and tablets. Figure 1.8 shows some of the computing devices technical staff are expected to support.

FIGURE 1.8

FIGURE 1.8 Types of computers

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