This chapter is from the book
This chapter is from the book
This chapter is from the book
Review Questions
Match each part to the appropriate description.
____ motherboard
____ RAM
____ DVD drive
____ hard drive
____ adapter
____ power supply
a. Converts AC to DC.
b. Holds the most data.
c. Has the most electronics.
d. Fits in an expansion slot.
e. Contents disappear when power is off.
f. Holds a disc.
A technician has been asked to provide support to an administrative assistant who is participating in a video conference session. Which peripheral would be used in the conference more so than in normal daily operational tasks?
[ mouse | webcam | all-in-one printer | hard drive ]
Which of the following are important suggested internet search tips? (Choose two.)
a. Try another search engine if the first one does not provide satisfactory results.
b. Use as many common words—such as the, in, at, or for—as possible.
c. Put quotation marks around two or more words that might be found consecutively in output.
d. Use as few words as possible.
e. Avoid using the name of the equipment manufacturer.
What is the acronym used to describe memory that is commonly found on a motherboard?
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When lifting a heavy computer, you should squat, bend at the knees, and use your legs to lift. [ T | F ]
How many tests must a person take in order to be A+ certified?
[ 0 | 1 | 2 | 3 | 4 ]
Is the following question open ended or closed ended? “You say your computer has been running slowly since Monday. Which applications have you installed this week?” [ open ended | closed ended ]
List one example of having a positive attitude.
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Which of the following devices are common output devices? (Choose all that apply.)
[ digital piano | speakers | display | stylus | track stick | barcode reader | printer ]
People who work with computers might be expected to lift up to how many pounds?
[ 10 to 20 | 20 to 30 | 30 to 40 | 40 to 50 ]
Which Microsoft Windows application could be used to create a text file?
[ Textpad | Notepad | WriteIt | NoteIt ]
Which Windows tool can be used to make a screenshot?
[ Notepad | Bluetooth | Microsoft Edge | Snip & Sketch ]
Rewrite the following so that it includes an open-ended question.
Technician: Good morning. I have a service log that states you are getting an error message whenever you access a PDF file. Have you done your Acrobat updates lately?
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List one procedure you would try to fix an erratic optical mouse.
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Match the capacity to the description.
____ bit
____ kilobyte
____ megabyte
____ byte
____ gigabyte
____ terabyte
a. 8 bits
b. a 1 or a 0
c. approximately 1,000 bytes
d. approximately 1 million bytes
e. approximately 1 trillion bytes
f. approximately 1 billion bytes
Match the device to the description. Note that each description will best fit only one answer.
____ flatbed scanner
____ adapter
____ ADF
____ power supply
____ webcam
a. Could have an ADF
b. Used to feed multiple sheets of paper one page at a time
c. Used to capture video
d. Inserts into an expansion slot
e. Converts AC to DC
What is a feature of an optical mouse?
a. LED
b. contacts
c. volatility
d. electrical conversion
Which device is normally found inside a computer?
[ ADF | printer | headset | hard drive ]
Which device normally can be seen if looking inside a desktop computer with the cover off and when normally looking at the front of a desktop computer?
[ hard drive | motherboard | optical drive | RAM ]
Where can you find the motherboard in a tower computer?
a. inside the power supply
b. on the side of the case
c. below the hard drive
d. beside the RAM
