This chapter is from the book
This chapter is from the book
This chapter is from the book
This chapter is from the book
Key Terms
active listening skills
adapter
ADF
bit
byte
camera
clarify customer statements
device driver
display
expansion slot
flatbed scanner
gigabyte
hard drive
hardware
headset
keyboard
kilobyte
megabyte
memory
microphone
motherboard
mouse
open-ended question
operating system
optical drive
PC
power supply
printer
RAM
software
terabyte
webcam
