This article profiles the CompTIA A+ Core 1 (220-1001) and CompTIA A+ Core 2 (220-1002), which test competency in comprehensive vendor-neutral mobile devices, networking technology, hardware, virtualization and cloud computing, network troubleshooting, installing and configuring operating systems, expanded security, software troubleshooting, and operational procedures. The CompTIA A+ Core series focuses on expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures.
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The CompTIA A+ certification is globally recognized, industry-supported, and trusted by governments, businesses, and many potential employers. It is designed to prove that an exam candidate has competency with mobile devices, networking technology, hardware, virtualization and cloud computing, network troubleshooting, installing and configuring operating systems, expanded security, software troubleshooting, and operational procedures. The exams are comprehensive and vendor-neutral, which means that the certification does not focus on just one company's products. Instead, the certification objectives range across many technologies, services, hardware and software ranging from traditional devices and operating systems to the plethora of mobile devices and technology in use today. It has great value in the marketplace as an indicator of a prospective employee's skill level, proving to employers that a job seeker has the necessary computer troubleshooting knowledge and proper communication skills to complete their tasks with minimal supervision.
In order to become CompTIA A+ certified, you must pass two exams: the 220-1001 (Core 1) and the 220-1002 (Core 2). (Note: The CompTIA A+ 220-901 and 220-902 exams (English versions) retire on July 31, 2019). Details listed here are accurate as of February 5, 2019, and are subject to change. Please verify these details at the CompTIA website.
CompTIA A+ Core 1 (220-1001)
CompTIA A+ Core 2 (220-1002)
- CompTIA A+ Core 1 (220-1001) Exam Description: The CompTIA A+ 220-1001 exam covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting.
- CompTIA A+ Core 2 (220-1002) Exam Description: The CompTIA A+ 220-1002 exam covers installing and configuring operating systems, expanded security, software troubleshooting, and operational procedures.
- Number of Questions: Maximum of 90 questions for each exam.
The exams each consist of a maximum of 90 questions and are known as "linear exams." This means that you can go backward or forward within the exam, mark items, and change answers if necessary. You can also review your answers when you are finished with all 90 questions, as long as there is time left on the exam clock.
- Types of Questions: Multiple-choice (single and multiple response), drag and drops, and performance-based.
The exams consist of multiple-choice questions where you will simply click the letter(s) of the corresponding correct answer, drag and drops where you will drag an item to a specified location, and performance-based questions (CompTIA calls these PBQs) where the test requires you to click your way through a simulated environment. CompTIA recommends these tips for handling the PBQs:
- Manage your time wisely. A clock will be visible when working on multiple choice questions, but cannot be seen during performance-based questions.
- If you don't feel confident about answering a performance-based question, move to the next question. Click the "done" box if you have completed any work toward the answer, then mark the question for review and come back later. Your work will be saved.
- Many performance-based questions appear at the beginning of the test. Use this knowledge to help manage the amount of time you spend on each item.
- Learn more about PBQs and try a sample PBQ at the CompTIA site.
- CompTIA reserves the right to change the bank of questions, while still adhering to the objectives. The tests are administered on a computer within a very easy-to-use program. The exams can be taken in many languages including English, German, Japanese, Portuguese, Simplified Chinese, and Spanish.
- Passing scores: 675 for 220-1001, and 700 for 220-1002.
The passing score for the 220-1001 exam is 675 (on a scale of 100-900). The passing score for the 220-1002 exam is 700 (on a scale of 100-900). This equates roughly to a required passing score of 72% and 75% respectively, though it is difficult to compute the exact worth of each question. Many candidates will prepare with practice exams and attempt to score 85% or higher in order to be ready for the real exams.
- Time Limit: 90 minutes for each exam.
You have a full hour and a half to take each exam. If you finish early, you can (and should) return to the questions and review your answers. Although it is possible, it is not recommended to take both exams on the same day.
- Pricing: $219 USD per exam (subject to change).
- Exam retirement: TBD—Usually three years after launch.
- Recommended experience: 12 months of experience as an IT support specialist.
- How to Register: All CompTIA certification exam testing is provided by Pearson VUE. After you have completed your training and are ready to take your exam(s), visit the Pearson VUE website at pearsonvue.com/comptia to schedule your exam(s) with the nearest authorized testing center.
- More details: For more information including exam details, preparation, renewal, and other CompTIA certifications, visit www.comptia.org.