Pearson IT Certification Warehouse Still Shipping

Pearson IT Certification is still shipping print books and other physical products from our US-based warehouse as of March 25, 2020. Should this change due to COVID-19 restrictions made for the health of our warehouse employees, we will post a notice on the Pearson IT Certification home page, and update this page as well. Digital product delivery through your pearsonITcertification.com account is expected to continue as normal. We appreciate your understanding and your business.

Pearson has resources to help you manage online learning for yourself and your family, as you may be living under quarantine or isolation. Learn more here:

      Working and Learning Online During a Pandemic


Digital Product Support Announcement

Please note some users may receive an error message when attempting to launch course content, such as videos and Web Editions. This was caused by a server error that is being addressed with great urgency. Products are being restored as quickly as possible, but you may need to clear your own browser cache in order to access your product. For instructions on clearing the cache in several major browsers, please visit https://www.lifewire.com/how-to-clear-cache-2617980 (site not affiliated with Pearson).

If you wish to be notified once the content has been restored, please submit a ticket via the Tech Support Contact Us link and use "loading error" as the Subject.