This chapter is from the book
This chapter is from the book
This chapter is from the book
This chapter is from the book
Define Key Terms
Define the following key terms from this chapter and check your answers in the glossary:
business process
approval process
ownership
stakeholder
impact analysis
test result
backout plan
maintenance window
standard operating procedure (SOP)
technical implications
allow list
deny list
restricted activity
downtime
service restart
application restart
legacy application
dependency
documentation
updating diagrams
policy
procedure
version control