Home > Articles

This chapter is from the book

Review All Key Topics

Review the most important topics in this chapter, noted with the Key Topics icon in the outer margin of the page. Table 7-4 lists each reference of these key topics and the page number on which each is found.

Table 7-4 Key Topics for Chapter 7

Key Topic Element

Description

Page Number

Table 7-2

Communication Factors and Communication Tools

206

Section

Synchronous and asynchronous communication

207

Section

Written, verbal, and nonverbal communication

208

Section

Formal and informal communication

208

Section

External and internal communication

209

Paragraph

Manage project communication

210

Paragraph

Overcoming communication challenges

210

Section

Control project communication

216

Table 7-3

Example of an Escalation Matrix

217

Section

Meeting roles

218

Section

Meeting tools

219

Paragraph

Collaborative meetings

222

Paragraph

Informative meetings

223

Paragraph

Decisive meetings

225

Pearson IT Certification Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Pearson IT Certification and its family of brands. I can unsubscribe at any time.