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This chapter is from the book

This chapter is from the book

Knowledge Management

Knowledge management seeks to make intelligent use of the data in an organization by applying wisdom to it. This involves turning data into intelligence through analytics by tying together databases, document management, business processes, and information systems. The result is a huge store of data that can be mined to extract knowledge using artificial intelligence techniques.

There are three main approaches to knowledge extraction:

  • Classification: This approach is used to discover patterns and can be used to reduce large databases to only a few individual records or data marts. (Think of data marts as small slices of data from a data warehouse.)

  • Probabilistic: This approach is used to permit statistical analysis, often in planning and control systems or in applications that involve uncertainty.

  • Statistical: This is a number-crunching approach in which rules are constructed to identify generalized patterns in the data.

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