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Cisco Business Edition

Cisco offers another solution for SMB and remote offices in the form of Cisco Business Edition. Cisco Business Edition (5000/6000/7000) is a feature-rich, enterprise-class collaboration solution aimed at midsize businesses, where the full-blown capability of CUCM and relevant enterprise applications would be much more than required. Cisco Business Edition can scale from a few hundred to about 1000 users and also offers contact center ability for the agents. Cisco Business Edition comes with preloaded images of core applications, such as the following:

  • CUCM
  • Instant messaging/presence with Jabber
  • Cisco Unity Connection
  • Unified Contact Center Express
  • Unified Attendant Console

The applications and licenses depend on the model of Cisco Business Edition, and the size of users/agents it can support varies as per the underlying platform (for example, Cisco UCS server [B-Series/C-Series]). Figure 5-2 depicts the Cisco Business Edition Collaboration setup on a Cisco B-Series UCS server.

Figure 5-2

Figure 5-2 Cisco Business Edition: Collaboration Setup for a Remote Site

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