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Recommended Study Resources

Recommended Study Resources

For self-study, several Cisco Press titles and resources on the Cisco website can help you prepare for the various topics covered on the CCIE Collaboration Written exam.

First, you might want to read a foundational book (written by the author of this exam profile) that covers topics such as signaling protocols and gateway configuration:

  • Implementing Cisco Unified Communications Voice over IP and QoS (Cvoice) Foundation Learning Guide: http://bit.ly/cvoicebook

You might then consider the some of the books focused on Cisco Unified Communications Manager (CUCM) operation:

  • Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) Foundation Learning Guide: http://bit.ly/cipt1book
  • Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) Foundation Learning Guide: http://bit.ly/cipt2book

For your Cisco Unity Connection (CUC) studies, consider the following Cisco Press book:

Cisco Press also offers a collection of more than 70 videos demonstrating lab exercises from the CVOICE, CIPT1, CIPT2, TVOICE, and CAPPS curriculum:

Although you might not find any hardcopy book focusing on Cisco Unified Contact Center Express (UCCX), you can check out the following administration guide:

For your Cisco Unified Communications Manager Express (CUCME) studies, you can reference the following administrator guide:

For your Cisco Unity Express (CUE) studies, you can download the following guide:

The Cisco Learning Network also has a comprehensive list of study resources you should definitely examine:

Finally, you should familiarize yourself with the following design document:

  • Cisco Unified Communications System 9.0 Solution Reference Network Design (SRND): http://bit.ly/srnd90
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