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Your questions and comments are very important to us. Please select the type of inquiry from the pull-down list below, and either proceed to the URL provided for more information about that type of query, or fill out the form with required information and click "Submit." Incomplete or incorrect information may delay your request. You may also browse our Frequently Asked Questions for answers to common inquiries. Submitting a comment or question via the Contact Us form will not add you to any mailing list.

Order problems: If you receive a credit card processing error message or have some other problem when attempting to submit an order, please note that the country specified in the shipping information for your order must match the country specified in your billing information. If the countries match, but you continue to receive errors, please send a detailed e-mail to customer-service@informit.com.

Due to the volume of mail received, we cannot guarantee a personal response.

Product/Tech Support

We are pleased to troubleshoot any installation or usage problems you may experience with our products. Our support agents may assist you with product-related technical issues such as the downloading of product demos, source code, and other files. Visit our Help Center for self-help options as well as live chat, web, and phone support from a team of trained agents.

http://pearsonitp.echelp.org

Please note that we cannot train you or help you learn how to use a product or technology, and cannot address technical questions that are not related to the examples in our books.