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This ITIL Foundation Certificate is the entry-level certification of the ITIL framework and is the first step to achieving the ITIL Expert certification. Find out what you can expect to see on the exam and how you can better prepare for it.

This lesson from ITIL V3 Foundation Exam Video Mentor covers Service Strategy including Scope, Processes, and Deliverables.

Certified ITIL Expert Jill Knapp profiles the ITIL® V3 Foundation exam. Find out what you can expect to see on the exam and how you can prepare for it.

Nervous about taking the ITIL V3 Foundation Exam? Whether you’ve taken an ITIL class or chosen the self-study route, try these tips and tricks from Certified ITIL Expert Jill Knapp, author of ITIL V 3 Foundation Exam Video Mentor, to boost your confidence as well as your score.

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Ed Tittel

When LinkedIn bought online training company Lynda.com in April 2015, a lot of people wondered what was really going on behind the scenes. A recent post from Steve Weiss, Content Manager for Business and Data Science at Linked (formerly at Lynda.com), helps put such speculation to rest: in a self-referential bow toward data mining/Big Data/Data Science, LinkedIn has been mining the heck out of its 400-million-plus user base and watching hiring decisions made under its purview to help the company target hot education topics. What's at the top of the list for 2016?

Ed Tittel

In August 2015, representatives of the United States Department of Defense (aka DoD, pronounced "Dee-oh-Dee") signed the 8140 directive. It replaces the now-outmoded (but not forgotten, for reasons I'll explain soon) 8570 directive. Both 8570 and 8140 require DoD personnel and contractors to obtain certifications in their work area specializations, particulary for IT-related job roles. This means that active duty military and DoD civilians who work in and around IT must obtain a variety of security credentials based on NIST's definition for the National Initiative for Cybersecurity Education (aka NICE). The devil, as always, is in the details, so let's look at some of them more closely.

Ed Tittel

In my line of work, I get asked to listen to countless product pitches and watch oodles of demonstrations. It can be informative and sometimes even mildly interesting, but I seldom find myself saying "I've got to see more of this stuff, and use it myself." A rare exception to this general trend hit me over the head earlier this week when I finally got together with members of the Spanish-based company Panda (a name many readers will recognize thanks to their long-standing and highly regarded anti-malware product offerings) to walk through the company's Adaptive Defense product instead.

Ed Tittel

Over the past month, the folks over at Certification Magazine (who also own and run the excellent GoCertify.com site) have been mining their recently published end-of-year (2014) salary survey. As I chew over the numbers they report and the implicit career guidance they can dangle in front of current and aspiring IT professionals, I'm reminded of that old aphorism, often erroneously attributed to American humorist Samuel Clemens/Mark Twain: "There are three kinds of lies: lies, damn lies, and statistics." Read on for further musings on what CertMag found and what it can, but doesn't have to mean, when it comes to crafting career plans.

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