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PC Hardware Repair/Support

Helpdesk technicians work on a variety of hardware and software products, and have to be able to provide that support via remote communication mediums. These certifications assess technical knowledge, as well as communication competence.

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Articles

CompTIA A+ 220-701 Practice Questions: Operational Procedures
This chapter provides practice questions, with answers and explanations, for both parts of the Operational Procedures domain on the A+ 220-701 exam.
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By Patrick ReganDec 7, 2009
David L. ProwseCompTIA A+ Exam Cram: Understanding and Testing Power Devices and Supplies
This chapter explains what you need to know to install, test, and troubleshoot power supplies and test power that comes from the wall outlet.
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By David L. ProwseNov 24, 2009
CompTIA A+ Cert Guide: Using and Managing Windows
This chapter goes into depth concerning the fundamentals of Windows Vista and Windows XP that will be tested in the A+ 220-701 and 220-702 exams.
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By Scott Mueller, David L. Prowse, Mark Edward SoperNov 17, 2009
CompTIA A+ Exam Prep: Microprocessors
This chapter covers the microprocessor and cooling systems areas of the CompTIA A+ Certification — Essentials examination.
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By Charles J. BrooksMay 2, 2008

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Blogs

Jamie ShoupEarth Week Savings - Buy 2 & Save 50% on Ebooks, Video Training, & Software

Get green to save the green in your pocket!

Go digital and save 50% off the list price of digital learning solutions -- eBooks, video training, and software when you purchase 2 or more! Customers also receive a 30-day free trial to Safari Books Online, free with any purchase.

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By Jamie ShoupCommentsApril 16, 2014
Topics: CCIE,MCTS,CCDA,MCSA,Developers,MCA,SSCP,CISM,ITIL,Solaris,Postal Worker,PHR,PRAXIS,CCNA Routing and Switching,MCPD,Solaris,CCENT,NCLEX-RN,Cisco,CompTIA,MCDST,Cisco,Other Professional,CCDP,Java,CCDP,CCENT,Systems & Network Administration,Professional Certifications,CCNA,CCNA Concentrations,CCNP Security / CCSP,Other Cisco,Other Microsoft,CEH,IT Security,CCIP,Network Support,Professional Certifications,CEH,Browse by Technology,CNA,PC Hardware Repair/Support,Browse by Cert,PHR,PMP,MCDST,Security+,PMP,SOA Certified Professional (SOACP),Other IT Certifications,CCNA Concentrations,Server+,CCIP,NCLEX-PN,CCIE,Microsoft,SSCP,CISM,Financial,Police,MCA,CCNP Voice / CCVP,A+,Other Professional,Network+,SPHR,MCSE,ASVAB,MCITP,PRAXIS,CCNP,CISSP,IT Project Management/ITIL,CCNP,Other Cisco,MCTS,CNA,ASVAB,A+,MCSE,Server+,VCP,NCLEX-PN,Other Microsoft,Cisco Networking Academy,Microsoft,Java,MCITP,Network+,MCSA,CISSP,Postal Worker,Other IT Certifications,Financial,Security+,CompTIA,ITIL,MCPD,CCDA,CCNP Voice / CCVP,Police,SPHR,Database,CCNP Security / CCSP,NCLEX-RN
Ed TittelA Tale of Two Driving Licenses

Once upon a time, a European consortium sponsored a basic computer literacy credential called the International Computer Driving License, or ICDL. I'm not sure if it was a matter of uptake outside Europe, or if it's because various European -- especially British (these credentials are the brainchildren of the British Computer Society, or BCS, a veritable fountain of standards and guidelines for computing across the Commonwealth) -- interests have decided to invest in ECDL as part of local competency and capability guidelines and requirements. Whatever the case may be, you'll now find both ICDL and ECDL tracks available around the world and in Europe, respectively. If you dig around right here at PITC, in fact, you'll even find an ICDL Exam Cram to read, though it's probably at least a little out-of-date by now (it published in 2004).

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By Ed TittelCommentsJanuary 22, 2014
Topics: Systems & Network Administration,IT Security,Network Support,Browse by Technology,PC Hardware Repair/Support,IT Project Management/ITIL
Ed TittelJob Search Tends for 2014

There's a fascinating story in today's digital edition of Parade magazine (and here I was, thinking it only came as a supplement to my Sunday paper). It's entitled "5 Job Search Trends to Watch for in 2014," and it comes from regular contributor Heather R. Huhman. The information is good (and interesting) enough that I'll simply recap and comment on the story in this blog post.

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By Ed TittelCommentsJanuary 8, 2014
Topics: Developers,Systems & Network Administration,Professional Certifications,IT Security,Network Support,Browse by Technology,PC Hardware Repair/Support,Browse by Cert,PMP,IT Project Management/ITIL,Other IT Certifications,ITIL,Database
Jamie ShoupJanuary Author Webinars Scheduled
Two new Author webinars have been announced for January 2014 on the Cisco Learning Network. Mark your calendars for two more Cisco Press author presentations. These sessions are designed to give the Cisco community the opportunity to learn from and ask questions of these experts.Those attending the live event will also receive a special discount offer from Cisco Press. Archived presentations will be available for later viewing.


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By Jamie ShoupCommentsDecember 5, 2013
Topics: Developers,CCNA Routing and Switching,Cisco,Cisco,CCDP,CCENT,Systems & Network Administration,CCNA Concentrations,CCNP Security / CCSP,IT Security,CCIP,Network Support,Browse by Technology,PC Hardware Repair/Support,Browse by Cert,CCIE,CCNP Voice / CCVP,CCNP,IT Project Management/ITIL,Other Cisco,CCDA,Database

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