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Lesson Six provides an overview of system report available with Cisco Unified Communications Manager and Cisco Unity Connection, as well as the various troubleshooting concepts. In this lesson, the student will understand the use and generation of the various reports through the demonstrations at the end of each sub-lesson. Also, discussed in this lesson is the various tools available in Cisco Unity Connection to test the integration with Cisco Unified Communications Manager, including the Remote Pot Status Monitor, Real-Time Monitoring Tool and the Port Monitor.