Lesson 5: Records Management, Downloadable Version
- By Justin Davis
- Published Jul 9, 2014 by Pearson IT Certification. Part of the LiveLessons series.
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Description
- Copyright 2015
- Edition: 1st
- Downloadable Video
- ISBN-10: 0-13-383192-2
- ISBN-13: 978-0-13-383192-4
Lesson 5: Records Management
This lesson discusses the setting up of fields and record management which serve as the foundation to Salesforce. Administrators will know how to create and manage records, edit page layouts, create fields, send single and mass emails, manage campaigns, and create email templates.
