PRODUCT SUPPORT ANNOUNCEMENT
Some videos and Web Editions may be returning errors on launch. Learn more.
Additional sample videos, individual lessons and other formats are available here.
Register your product to gain access to bonus material or receive a coupon.
Lesson 12: Communities
This lesson demonstrates and discusses setting up and the best practices for Salesforce Communities to allow customers and partners limited access to Salesforce data. After watching the videos in this lesson, administrators will be proficient in creating a new communities portal, configuring colors and branding, setting up new portal users, creating Knowledge articles, setting up Chatter, and implementing Ideas.