David McDaniel currently works as an engineer in the Cisco Technical Support Web Content group. He has authored many online technical documents for configuring and troubleshooting Voice and Unified Communications products and worked in the TAC supporting Cisco customers and partners directly. David has a degree in electrical engineering from the University of Texas at Austin and has been with Cisco in various roles since 2003.
© 2018 Pearson Education, Pearson IT Certification. All rights reserved.
221 River Street, Hoboken, NJ 07030