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This chapter is from the book

This chapter is from the book

Exam Prep Questions

Objective 1.5

Identify the major operating system utilities, their purpose, location, and available switches.

  1. Where are the disk drive tools located in Windows 2000?

    1. Computer Management

    2. System Tools

    3. Device Manager

    4. System Information

  2. How can you kill an application in Windows 2000? (Select all that apply.)

    1. Right-click the system tray, select Task Manager from the context menu, click the Applications tab, highlight the application, and click End Task.

    2. Press Ctrl+Alt+Delete, click on Task Manager, click the Applications tab, highlight the application, and click End Task.

    3. Press Ctrl+Alt+Esc, click on Task Manager, click the Applications tab, highlight the application, and click End Task.

    4. Press Ctrl+Shift+Esc, click the Applications tab, highlight the application, and click End Task.

  3. The ______ in Windows 2000 can be used to remove nonfunctioning applications from the system.

    1. Computer Management tool

    2. Close Program tool

    3. Close Application tool

    4. Task Manager tool

  4. How do you access the Windows 2000 tool that is used to restore backup copies of the Registry to the system?

    1. Start, Run and then type regback

    2. Start, Programs, Accessories, System Tools, Backup and then click on Restore

    3. Start, Programs, Accessories, System Tools, Backup and then click on Backup

    4. -Start, Settings, Control Panel, System, click on the Advanced tab, and then click the Startup and Recovery button

  5. Which backup type will back up the entire system, and requires the least amount of time to restore the system after a failure?

    1. Incremental

    2. Full

    3. Differential

    4. Selective

Objective 3.2

Recognize when to use common diagnostic utilities and tools. Given a diagnostic scenario involving one of these utilities and tools, select the appropriate steps needed to resolve the problem.

  1. You have a boot sector virus. Someone tells you to boot with a clean disk and type FDISK /MBR. What does this do?

    1. This repartitions your hard drive to clear the virus.

    2. This replaces the Master Boot Record on the hard drive, leaving the rest of the files intact.

    3. Nothing—/mbr is not a valid switch.

    4. This moves the virus to the Recycle Bin.

  2. If you install a new video card in a Windows XP machine and the display is skewed after you log on, what action should you take to gain control of the system?

    1. Restart the system and select the Safe Mode option from the Advanced Options menu.

    2. Restart the system and select the Last Known Good Hardware Configuration option from the Advanced Options menu.

    3. Restart the system and select the Normal option from the Advanced Options menu.

    4. Restart the system and select the VGA mode from the Advanced Options menu.

  3. Windows 2000 Recovery Console does all the following except ______.

    1. copy files

    2. control startup of services

    3. format volumes

    4. uninstall programs

  4. When dealing with a disk operating system startup problem, which tools can be useful in isolating the cause of the problem? (Select two correct answers.)

    1. Emergency startup disks

    2. Defragmenter

    3. Single-step startup procedures

    4. ScanDisk

  5. The Emergency Repair process is designed to ______ and cannot be of assistance in repairing application or data problems.

    1. repair the desktop configuration

    2. repair the file system

    3. repair the network configuration

    4. repair the operating system

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