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From the author of Conclusion

Conclusion

In this article, I've provided you with a basic understanding of QoS so that you will be better able to interpret voice quality troubleshooting issues and resolutions that are presented in the TSHOOT curriculum. For more information on troubleshooting voice quality issues (and a ton of other issues), check out my book CCNP TSHOOT 642-832 Official Certification Guide.

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