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About

Features

  • Covers all the critical information students need to know to score higher on the updated Cloud+ exam
  • Addresses all exam objectives: cloud architecture and design, security, deployment, operations and support, and troubleshooting
  • Designed to help students rapidly assess where they stand, and quickly master what they need to learn
  • Includes test-taking strategies, time-saving tips, Exam Notes, and two full practice exams

Description

  • Copyright 2022
  • Dimensions: 6" x 9"
  • Pages: 432
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-739325-3
  • ISBN-13: 978-0-13-739325-1

CompTIA® Cloud+ CV0-003 Exam Cram is an all-inclusive study guide designed to help you pass the updated version of the CompTIA Cloud+ exam. Prepare for test day success with complete coverage of exam objectives and topics, plus hundreds of realistic practice questions. Extensive prep tools include quizzes and our essential last-minute review CramSheet. The powerful Pearson Test Prep practice software provides real-time assessment and feedback with two complete exams.

Covers the critical information needed to score higher on your Cloud+ CV0-003 exam!

  • Understand Cloud architecture and design
  • Secure a network in a Cloud environment
  • Apply data security and compliance controls and implement measures to meet security requirements
  • Deploy Cloud networking solutions
  • Perform Cloud migrations
  • Optimize and maintain efficient operation of a Cloud environment
  • Understand disaster recovery tasks
  • Troubleshoot security, deployment, connectivity, and other performance issues


Prepare for your exam with Pearson Test Prep

  • Realistic practice questions and answers
  • Comprehensive reporting and feedback
  • Customized testing in study, practice exam, or flash card modes
  • Complete coverage of Cloud+ CV0-003 exam objectives

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About the Premium Edition eBook
CompTIA Cloud+ CV0-003 Exam Cram is an all-inclusive study guide designed to help you pass the updated version of the CompTIA Cloud+ exam. Prepare for test day success with complete coverage of exam objectives and topics, plus hundreds of realistic practice questions. Extensive prep tools include quizzes, Exam Alerts, and our essential last-minute review Cram Sheet. The powerful Pearson Test Prep practice software provides real-time assessment and feedback with two complete exams.  

Covers the critical information needed to score higher on your Cloud+ CV0-003 exam!  
  • Understand Cloud architecture and design
  • Secure a network in a Cloud environment
  • Apply data security and compliance controls and implement measures to meet security requirements
  • Deploy Cloud networking solutions
  • Perform Cloud migrations
  • Optimize and maintain efficient operation of a Cloud environment
  • Understand disaster recovery tasks
  • Troubleshoot security, deployment, connectivity, and other performance issues

Sample Content

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Data Security and Compliance Controls in Cloud Environments

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Table of Contents

Introduction. . . . . . . . . . . . . . . . . . . . . . . xxvi
CHAPTER 1: Different Types of Cloud Models.. . . . . . . . . . . . . . . . 1
    Cloud Deployment Models.. . . . . . . . . . . . . . . . 2
    Cloud Service Models.. . . . . . . . . . . . . . . . . . 6
    Advanced Cloud Services.. . . . . . . . . . . . . . . . . 9
    Cloud Shared Responsibility Model. . . . . . . . . . . . . 11
    What Next?.. . . . . . . . . . . . . . . . . . . . . 14
CHAPTER 2: Capacity Planning.. . . . . . . . . . . . . . . . . . . . . 15
    Requirements.. . . . . . . . . . . . . . . . . . . . . 16
    Standard Templates.. . . . . . . . . . . . . . . . . . . 18
    Licensing.. . . . . . . . . . . . . . . . . . . . . . 18
    User Density.. . . . . . . . . . . . . . . . . . . . . 20
    System Load. . . . . . . . . . . . . . . . . . . . . 21
    Trend Analysis.. . . . . . . . . . . . . . . . . . . . 21
    Performance Capacity Planning.. . . . . . . . . . . . . . 22
    What Next?.. . . . . . . . . . . . . . . . . . . . . 24
CHAPTER 3: High Availability and Scaling in Cloud Environments.. . . . . . . . 25
    Hypervisors.. . . . . . . . . . . . . . . . . . . . . 26
    Oversubscription. . . . . . . . . . . . . . . . . . . . 28
    Regions and Zones.. . . . . . . . . . . . . . . . . . . 30
    Applications.. . . . . . . . . . . . . . . . . . . . . 32
    Containers.. . . . . . . . . . . . . . . . . . . . . . 32
    Clusters.. . . . . . . . . . . . . . . . . . . . . . . 33
    High Availability of Network Functions.. . . . . . . . . . . . 33
    Avoid Single Points of Failure. . . . . . . . . . . . . . . 36
    Scalability.. . . . . . . . . . . . . . . . . . . . . . 36
    What Next?.. . . . . . . . . . . . . . . . . . . . . 39
CHAPTER 4: Solution Design in Support of the Business Requirements.. . . . . . 41
    Requirement Analysis.. . . . . . . . . . . . . . . . . . 42
    Environments. . . . . . . . . . . . . . . . . . . . . 48
    Testing Techniques.. . . . . . . . . . . . . . . . . . . 50
    What Next?.. . . . . . . . . . . . . . . . . . . . . 53
CHAPTER 5: Identity and Access Management.. . . . . . . . . . . . . . . 55
    Identification and Authorization.. . . . . . . . . . . . . . 56
    Directory Services. . . . . . . . . . . . . . . . . . . 60
    Federation.. . . . . . . . . . . . . . . . . . . . . . 61
    Certificate Management. . . . . . . . . . . . . . . . . 63
    Multifactor Authentication (MFA).. . . . . . . . . . . . . . 64
    Single Sign-On (SSO).. . . . . . . . . . . . . . . . . . 65
    Public Key Infrastructure (PKI).. . . . . . . . . . . . . . 66
    Secret Management. . . . . . . . . . . . . . . . . . . 67
    Key Management.. . . . . . . . . . . . . . . . . . . 67
    What Next?.. . . . . . . . . . . . . . . . . . . . . 69
CHAPTER 6: Secure a Network in a Cloud Environment. . . . . . . . . . . . 71
    Network Segmentation.. . . . . . . . . . . . . . . . . 72
    Protocols.. . . . . . . . . . . . . . . . . . . . . . 74
    Network Services.. . . . . . . . . . . . . . . . . . . 77
    Log and Event Monitoring. . . . . . . . . . . . . . . . 80
    Network Flows.. . . . . . . . . . . . . . . . . . . . 80
    Hardening and Configuration Changes.. . . . . . . . . . . . 81
    What Next?.. . . . . . . . . . . . . . . . . . . . . 86
CHAPTER 7: OS and Application Security Controls.. . . . . . . . . . . . . . 87
    Policies.. . . . . . . . . . . . . . . . . . . . . . . 88
    User Permissions.. . . . . . . . . . . . . . . . . . . 90
    Antivirus/Antimalware/Endpoint Detection and Response (EDR).. . . 93
    Host-Based IDS (HIDS)/Host-Based IPS (HIPS).. . . . . . . . 94
    Hardened Baselines.. . . . . . . . . . . . . . . . . . . 94
    File Integrity.. . . . . . . . . . . . . . . . . . . . . 96
    Log and Event Monitoring. . . . . . . . . . . . . . . . 96
    Configuration Management.. . . . . . . . . . . . . . . . 96
    Builds.. . . . . . . . . . . . . . . . . . . . . . . 96
    Operating System (OS) Upgrades.. . . . . . . . . . . . . . 98
    Encryption. . . . . . . . . . . . . . . . . . . . . . 98
    Mandatory Access Control.. . . . . . . . . . . . . . . . 99
    Firewall Software.. . . . . . . . . . . . . . . . . . . 100
    What Next?.. . . . . . . . . . . . . . . . . . . . . 101
CHAPTER 8: Data Security and Compliance Controls in Cloud Environments.. . . . 103
    Encryption. . . . . . . . . . . . . . . . . . . . . . 104
    Integrity.. . . . . . . . . . . . . . . . . . . . . . 105
    Classification.. . . . . . . . . . . . . . . . . . . . . 107
    Segmentation.. . . . . . . . . . . . . . . . . . . . . 108
    Access Control.. . . . . . . . . . . . . . . . . . . . 108
    Impact of Laws and Regulations.. . . . . . . . . . . . . . 109
    Records Management.. . . . . . . . . . . . . . . . . . 110
    Data Loss Prevention (DLP).. . . . . . . . . . . . . . . 111
    Cloud Access Security Broker (CASB).. . . . . . . . . . . . 111
    What Next?.. . . . . . . . . . . . . . . . . . . . . 113
CHAPTER 9: Security Requirements.. . . . . . . . . . . . . . . . . . . 115
    Tools.. . . . . . . . . . . . . . . . . . . . . . . . 116
    Vulnerability Assessment.. . . . . . . . . . . . . . . . . 117
    Security Patches.. . . . . . . . . . . . . . . . . . . . 118
    Risk Register.. . . . . . . . . . . . . . . . . . . . . 120
    Prioritization of Patch Applications.. . . . . . . . . . . . . 120
    Deactivate Default Accounts. . . . . . . . . . . . . . . . 120
    Impacts of Security Tools on Systems and Services.. . . . . . . . 121
    What Next?.. . . . . . . . . . . . . . . . . . . . . 122
CHAPTER 10: Incident Response Procedures.. . . . . . . . . . . . . . . . 123
    Preparation.. . . . . . . . . . . . . . . . . . . . . 124
    Incident Response Procedures.. . . . . . . . . . . . . . . 130
    What Next?.. . . . . . . . . . . . . . . . . . . . . 134
CHAPTER 11: Integrate Components into a Cloud Solution.. . . . . . . . . . . 135
    Subscription Services. . . . . . . . . . . . . . . . . . 136
    Provisioning Resources.. . . . . . . . . . . . . . . . . 140
    Application. . . . . . . . . . . . . . . . . . . . . . 142
    Deploying Virtual Machines (VMs) and Custom Images. . . . . . 143
    Templates. . . . . . . . . . . . . . . . . . . . . . 143
    Identity Management.. . . . . . . . . . . . . . . . . . 145
    Containers.. . . . . . . . . . . . . . . . . . . . . . 145
    Auto-scaling.. . . . . . . . . . . . . . . . . . . . . 146
    Postdeployment Validation.. . . . . . . . . . . . . . . . 146
    What Next?.. . . . . . . . . . . . . . . . . . . . . 148
CHAPTER 12: Storage in Cloud Environments. . . . . . . . . . . . . . . . 149
    Types. . . . . . . . . . . . . . . . . . . . . . . . 150
    Tiers.. . . . . . . . . . . . . . . . . . . . . . . . 152
    Input/Output Operations per Second (IOPS) and Read/Write.. . . . 153
    Protocols.. . . . . . . . . . . . . . . . . . . . . . 154
    Redundant Array of Inexpensive Disks (RAID).. . . . . . . . . 157
    Storage System Features.. . . . . . . . . . . . . . . . . 159
    User Quotas. . . . . . . . . . . . . . . . . . . . . 161
    Hyperconverged.. . . . . . . . . . . . . . . . . . . . 161
    Software-Defined Storage (SDS). . . . . . . . . . . . . . 162
    What Next?.. . . . . . . . . . . . . . . . . . . . . 163
CHAPTER 13: Cloud Networking Solutions.. . . . . . . . . . . . . . . . . 165
    Services.. . . . . . . . . . . . . . . . . . . . . . . 166
    Virtual Private Networks (VPNs).. . . . . . . . . . . . . . 170
    Virtual Routing. . . . . . . . . . . . . . . . . . . . 171
    Network Appliances.. . . . . . . . . . . . . . . . . . 176
    Virtual Private Cloud (VPC). . . . . . . . . . . . . . . . 177
    VLAN/VxLAN/GENEVE. . . . . . . . . . . . . . . . 178
    Single Root Input/Output Virtualization (SR-IOV).. . . . . . . . 179
    Software-Defined Network (SDN).. . . . . . . . . . . . . 179
    What Next?.. . . . . . . . . . . . . . . . . . . . . 180
CHAPTER 14: Compute Sizing for a Deployment. . . . . . . . . . . . . . . 181
    Virtualization.. . . . . . . . . . . . . . . . . . . . . 182
    Central Processing Unit (CPU)/ Virtual CPU (vCPU). . . . . . . 185
    Graphics Processing Unit (GPU).. . . . . . . . . . . . . . 186
    Clock Speed/Instructions per Cycle (IPC).. . . . . . . . . . . 187
    Hyperconverged.. . . . . . . . . . . . . . . . . . . . 188
    Memory. . . . . . . . . . . . . . . . . . . . . . . 188
    What Next?.. . . . . . . . . . . . . . . . . . . . . 191
CHAPTER 15: Cloud Migrations.. . . . . . . . . . . . . . . . . . . . . 193
    Physical to Virtual (P2V).. . . . . . . . . . . . . . . . . 194
    Virtual to Virtual (V2V).. . . . . . . . . . . . . . . . . 195
    Cloud-to-Cloud Migrations.. . . . . . . . . . . . . . . . 196
    Storage Migrations.. . . . . . . . . . . . . . . . . . . 198
    Database Migrations.. . . . . . . . . . . . . . . . . . 200
    What Next?.. . . . . . . . . . . . . . . . . . . . . 203
CHAPTER 16: Logging, Monitoring, and Alerting.. . . . . . . . . . . . . . . 205
    Logging. . . . . . . . . . . . . . . . . . . . . . . 206
    Monitoring.. . . . . . . . . . . . . . . . . . . . . 209
    Alerting.. . . . . . . . . . . . . . . . . . . . . . . 214
    What Next?.. . . . . . . . . . . . . . . . . . . . . 216
CHAPTER 17: Operation of a Cloud Environment.. . . . . . . . . . . . . . . 217
    Confirm Completion of Backups. . . . . . . . . . . . . . 218
    Lifecycle Management. . . . . . . . . . . . . . . . . . 218
    Change Management. . . . . . . . . . . . . . . . . . 220
    Asset Management.. . . . . . . . . . . . . . . . . . . 220
    Patching.. . . . . . . . . . . . . . . . . . . . . . 221
    Impacts of Process Improvements on Systems. . . . . . . . . . 226
    Upgrade Methods.. . . . . . . . . . . . . . . . . . . 226
    Dashboard and Reporting.. . . . . . . . . . . . . . . . 228
    What Next?.. . . . . . . . . . . . . . . . . . . . . 234
CHAPTER 18: Optimize Cloud Environments. . . . . . . . . . . . . . . . . 235
    Right-sizing.. . . . . . . . . . . . . . . . . . . . . 236
    Compute and Storage.. . . . . . . . . . . . . . . . . . 236
    Network.. . . . . . . . . . . . . . . . . . . . . . 237
    Placement.. . . . . . . . . . . . . . . . . . . . . . 242
    Geographical.. . . . . . . . . . . . . . . . . . . 242
    Device Drivers and Firmware.. . . . . . . . . . . . . . . 243
    What Next?.. . . . . . . . . . . . . . . . . . . . . 246
CHAPTER 19: Automation and Orchestration Techniques.. . . . . . . . . . . . 247
    Infrastructure as Code (IaC).. . . . . . . . . . . . . . . . 248
    Continuous Integration/Continuous Deployment (CI/CD).. . . . . 249
    Version Control.. . . . . . . . . . . . . . . . . . . . 250
    Configuration Management.. . . . . . . . . . . . . . . . 251
    Containers.. . . . . . . . . . . . . . . . . . . . . . 252
    Automation Activities.. . . . . . . . . . . . . . . . . . 252
    Secure Scripting.. . . . . . . . . . . . . . . . . . . . 254
    Orchestration Sequencing.. . . . . . . . . . . . . . . . 255
    What Next?.. . . . . . . . . . . . . . . . . . . . . 257
CHAPTER 20: Backup and Restore Operations.. . . . . . . . . . . . . . . . 259
    Backup Types.. . . . . . . . . . . . . . . . . . . . . 260
    Backup Objects. . . . . . . . . . . . . . . . . . . . 263
    Backup Targets.. . . . . . . . . . . . . . . . . . . . 265
    Backup and Restore Policies.. . . . . . . . . . . . . . . . 266
    Restoration Methods.. . . . . . . . . . . . . . . . . . 269
    What Next?.. . . . . . . . . . . . . . . . . . . . . 272
CHAPTER 21: Disaster Recovery Tasks.. . . . . . . . . . . . . . . . . . 273
    Failovers.. . . . . . . . . . . . . . . . . . . . . . 274
    Failback.. . . . . . . . . . . . . . . . . . . . . . . 274
    Restore Backups.. . . . . . . . . . . . . . . . . . . . 275
    Replication. . . . . . . . . . . . . . . . . . . . . . 275
    On-Premises and Cloud Sites.. . . . . . . . . . . . . . . 275
    Requirements.. . . . . . . . . . . . . . . . . . . . . 277
    Documentation. . . . . . . . . . . . . . . . . . . . 277
    Geographical Data Center Requirements.. . . . . . . . . . . 279
    What Next?.. . . . . . . . . . . . . . . . . . . . . 280
CHAPTER 22: Troubleshooting Methodology. . . . . . . . . . . . . . . . . 281
    Always Consider Corporate Policies, Procedures, and Impacts Before
    Implementing Changes.. . . . . . . . . . . . . . . . . 282
    1. Identify the Problem.. . . . . . . . . . . . . . . . . 283
    2. Establish a Theory of Probable Cause (Question the Obvious).. . . 284
    3. Test the Theory to Determine Cause.. . . . . . . . . . . . 285
    4. Establish a Plan of Action to Resolve the Problem and Implement the Solution... 285
    5. Verify Full System Functionality and, if Applicable, Implement Preventive Measures.. 286
    6. Document the Findings, Actions, and Outcomes Throughout the Process.. . 286
    What Next?.. . . . . . . . . . . . . . . . . . . . . 288
CHAPTER 23: Troubleshoot Security Issues.. . . . . . . . . . . . . . . . . 289
    Privilege.. . . . . . . . . . . . . . . . . . . . . . 290
    Authentication.. . . . . . . . . . . . . . . . . . . . 291
    Authorization.. . . . . . . . . . . . . . . . . . . . . 292
    Security Groups.. . . . . . . . . . . . . . . . . . . . 293
    Keys and Certificates. . . . . . . . . . . . . . . . . . 294
    Misconfigured or Misapplied Policies.. . . . . . . . . . . . 295
    Data Security Issues. . . . . . . . . . . . . . . . . . . 296
    Exposed Endpoints.. . . . . . . . . . . . . . . . . . . 297
    Misconfigured or Failed Security Appliances. . . . . . . . . . 298
    Unsupported Protocols.. . . . . . . . . . . . . . . . . 298
    External/Internal Attacks.. . . . . . . . . . . . . . . . . 298
    What Next?.. . . . . . . . . . . . . . . . . . . . . 300
CHAPTER 24: Troubleshoot Deployment, Automation, and Orchestration Issues.. . . 301
    Connectivity Issues.. . . . . . . . . . . . . . . . . . . 302
    Performance Degradation.. . . . . . . . . . . . . . . . 304
    Configurations.. . . . . . . . . . . . . . . . . . . . 305
    Applications in Containers.. . . . . . . . . . . . . . . . 306
    Misconfigured Templates.. . . . . . . . . . . . . . . . . 306
    Missing or Incorrect Tags. . . . . . . . . . . . . . . . . 306
    Insufficient Capacity.. . . . . . . . . . . . . . . . . . 307
    Licensing Issues.. . . . . . . . . . . . . . . . . . . . 307
    Vendor-Related Issues.. . . . . . . . . . . . . . . . . . 308
    Account Mismatches.. . . . . . . . . . . . . . . . . . 310
    Change Management Failures. . . . . . . . . . . . . . . 310
    Server Name Changes.. . . . . . . . . . . . . . . . . . 311
    IP Address Changes. . . . . . . . . . . . . . . . . . . 311
    Location Changes.. . . . . . . . . . . . . . . . . . . 312
    Version/Feature Mismatch.. . . . . . . . . . . . . . . . 312
    Automation Tool Incompatibility. . . . . . . . . . . . . . 313
    Job Validation Issue.. . . . . . . . . . . . . . . . . . . 314
    Patching Failure.. . . . . . . . . . . . . . . . . . . . 315
    What Next?.. . . . . . . . . . . . . . . . . . . . . 316
CHAPTER 25: Troubleshoot Connectivity Issues and Common Performance Issues.. . 317
    Network Security Group Misconfigurations.. . . . . . . . . . 318
    Common Networking Configuration Issues.. . . . . . . . . . 319
    Network Troubleshooting Tools.. . . . . . . . . . . . . . 324
    Resource Utilization.. . . . . . . . . . . . . . . . . . 336
    Application. . . . . . . . . . . . . . . . . . . . . . 337
    Incorrectly Configured or Failed Load Balancing.. . . . . . . . 338
    What Next?.. . . . . . . . . . . . . . . . . . . . . 339
Glossary of Essential Terms and Components.. . . . . . . . . . . 341


9780137393251, TOC, 10/21/2021

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Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Pearson IT Certification products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.pearsonitcertification.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020