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MCSA 70-741 Cert Guide: Networking with Windows Server 2016, Rough Cuts

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  • Copyright 2018
  • Edition: 1st
  • Premium Item
  • ISBN-10: 0-13-468924-0
  • ISBN-13: 978-0-13-468924-1

This is the Rough Cut version of the printed book.

Learn, prepare, and practice for MCSA 70-741 exam success with this Cert Guide from Pearson IT Certification, a leader in IT certification.

  • Master MCSA 70-741 exam topics
  • Assess your knowledge with chapter-ending quizzes
  • Review key concepts with exam preparation tasks
  • Practice with realistic exam questions


MCSA 70-741 Cert Guide is a best-of-breed exam study guide. Leading technology trainer and exam development consultant Michael S. Schulz shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

The book presents you with an organized test-preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.

The companion website contains the powerful Pearson Test Prep practice test software, complete with hundreds of exam-realistic questions. The assessment engine offers you a wealth of customization options and reporting features, laying out a complete assessment of your knowledge to help you focus your study where it is needed most.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

The study guide helps you master all the topics on the MCSA 70-741 exam for Windows Server 2016, including

  • DNS implementation, including server configuration, zones, records, policies, DNSSEC, and DANE
  • DHCP, including server installation, configuration, and scopes
  • IPAM, including installation/configuration, DNS/DHCP management, and auditing
  • Network connectivity and remote access solutions, including VPN, DirectAccess, NPS Radius, and wired clients
  • Core and distributed network solutions, including IPv4 and IPv6 addressing, DFS, and branch office solutions
  • Advanced network infrastructure

Sample Content

Table of Contents

Introduction xxix

Part I: Implement Windows Server 2016 DNS

Chapter 1 Installing and Configuring DNS Servers 3

“Do I Know This Already?” Quiz 3

Foundation Topics 7

DNS Fundamentals 7

    DNS Queries 9

    Difference Between Authoritative and Nonauthoritative Responses 9

    Recursive Queries 10

    Iterative Queries 10

    Forwarding 10

    Round Robin 11

    Conditional Forwarding 12

    DNS Server Caching 13

    Cache Locking 14

    Resource Record Types 14

    File-Based Zone Types 15

    Active Directory—Integrated Zone Types 16

    Dynamic Update 17

    Delegating DNS Administration 17

    DNS Logging 18

    Aging and Scavenging 20

    DNS Backup 21

    Netmask Ordering 21

    Socket Pool 21

    Nano Server 22

Windows Server 2016 DNS Installation 23

    Using DNS with Active Directory 23

    Using DNS Without Active Directory 24

    DNS Server Installation Options 24

    Tools for DNS Server Installation 24

    Installing DNS with Server Manager 25

    Installing DNS with PowerShell 36

    Installing a DNS Server on RODC 36

    Installing a DNS Server on Azure 39

    Installing a DNS Server on a Nano Server 43

        Nano Server Zero Footprint Model 44

        Nano Server Deployment Scenarios 44

        Nano Server Recovery Console 45

        DNS Servers Supported on Nano Server 46

        Adding Roles on Nano Server 46

        Adding Nano Server to a Domain 49

        Installing a DNS Server Package on Nano Server 50

        Setting Static IP Addresses on Nano Server 50

        Adding Drivers on Nano Server 50

        Injecting Additional Drivers for Nano Server Deployment 51

    Connecting with WinRM to Nano Server 51

        Deploying Nano DNS Server During Image Creation 51

        Deploying Nano Server and Adding the DNS Package Afterward 52

        Deploying DNS Nano Server to Bare Metal Host 54

        Configuring Nano Server as a DNS Client 55

Configure and Implement DNS Global Settings Using Windows PowerShell 56

    Set-DnsServerGlobalQueryBlockList 56

    Set-DnsServerResponseRateLimiting 56

        Enabling RRL 57

        Enabling RRL LogOnly-mode 57

        Configuring RRL Exception Lists 57

    Set-DnsServerZoneTransferPolicy 58

    Set-DnsServerRecursionScope 58

    Export-DnsServerZone 59

Configure Forwarders 59

    Types of Forwarders 59

    Configuring DNS Forwarder with PowerShell 60

    Configuring Forwarder with DNS Manager Console 61

    Selective Recursion Control Using DNS Server Policies 62

    Configuring Root Hints 63

Configure DNS Delegation 65

    Creating DNS Delegation Automatically 65

    Ignoring DNS Delegation Option 65

    Configuring DNS Delegation with PowerShell 66

Configure DNS Socket Pool 66

Configure Cache Locking 67

Configure DNS Logging 68

    Monitoring Tab 68

    Auditing and Analytic Event Logging 69

Configure DNS Delegated Administration 70

    DNSAdmins Security Group 70

    Privileged Account Management 71

Exam Preparation Tasks 72

Chapter 2 Creating and Configuring DNS Zones and Records 79

“Do I Know This Already?” Quiz 79

Foundation Topics 84

Zone Type Overview 84

    Primary Zones 84

    Secondary Zones 85

    Stub Zones 86

    File-Based Zone Types 88

    Active Directory—Integrated Zone Types 89

    Active Directory—Integrated Zones 89

    msdcs Zone 91

Primary Zones 92

    Forward Lookup Zones 92

    Reverse Lookup Zones 93

    Managing Primary Zones with PowerShell 93

    Primary DNS Server as a Single Point of Failure 96

    Fault Tolerance with AD-Integrated DNS Servers 96

    Encrypted DNS Data Replication Traffic 96

    Benefits of AD-Integrated Zones 97

    Managing AD-Integrated Zones with PowerShell 97

Secondary Zones 98

    Zone Transfer Process 98

    Modifying Zone Transfer Settings Using the DNS Manager 99

    Modifying Zone Transfer Settings Using the Command Line 100

    Types of Zone Transfers 101

    Using DNS Policies in a Primary/Secondary Deployment 101

Stub Zones 104

    Stub Zone Name Resolution Process 104

    Communication Between DNS Servers That Host Parent and Child Zones 105

    Managing Stub Zones with PowerShell 105

GlobalNames Zones 105

    Creating a GlobalNames Zone 105

    Managing a GlobalNames Zone with PowerShell 106

DNSSEC 106

    DNSSEC Zone Signing Wizard 107

Analyzing Zone-Level Statistics 107

    Windows Server 2012 R2 DNS Server Statistics 108

    Windows Server 2016 Enhanced Zone-Level Statistics 108

Zone Scavenging 109

    Enabling and Disabling Scavenging 109

    Starting the Scavenging Process 110

    Scavenging Configuration with PowerShell 111

Record Options 111

    Most Common Resource Records 112

    TLSA Records and Unknown Record Types 112

    Managing Resource Records with PowerShell 112

DNS Audit and Analytical Events 114

    Enabling or Disabling Analytical DNS Logging 114

Exam Preparation Tasks 115

Chapter 3 Configuring and Managing DNS Policies 119

“Do I Know This Already?” Quiz 119

Foundation Topics 122

DHCP Options 122

DHCP Name Protection 123

Manage DNS Client Settings with PowerShell 125

Manage DNS Server Settings with PowerShell 126

Network Troubleshooting with PowerShell 132

Understanding Routing 134

    Routing with Windows Server 2016 135

Split DNS 136

    NRPT and Split DNS 137

DNS Policies 138

    DNS Policy Elements 139

    Types of DNS Policies and Differences 139

    DNS Policy Parameters 140

    Multiple Query Resolution DNS Policies 141

    Using DNS Policies Based on Location 141

    Using DNS Policies for Split-Brain 143

    Selective Recursion Control with DNS Policies 145

    How Selective Recursion Control with DNS Policies Works 146

    Practice: Block Queries for a Domain with DNS Policies 146

    Practice: Create a Server-Level Zone Transfer Policy 146

    Practice: Create a Zone-Level Zone Transfer Policy 146

    Practice: Block Queries from a Domain 147

    Practice: Allow Queries Only from a Domain 147

    Responses Based on Time of Day 147

    Time-of-Day Responses with Azure App Server 149

Exam Preparation Tasks 151

Chapter 4 Understanding and Configuring DNSSEC 155

“Do I Know This Already?” Quiz 155

Foundation Topics 159

DNSSEC Planning 159

    DNSSEC Requirements 160

    Identifying Goals 161

    DNSSEC Staging 162

Enabling DNSSEC 163

DNSSEC Functionality 165

    DNSSEC and RODCs 165

DNSSEC Zone Signing Wizard 166

    Key Master 170

    Transferring the Key Master 171

    Key Signing Key 172

    Understanding ZSK 176

DNSSEC Monitoring 180

    Event Viewer 180

    DNSSEC Outages 181

    DNSSEC Status Verification 181

Trust Anchors 182

    DS Resource Record Set 186

    Updating and Removing Trust Anchors 186

    Trust Anchor Types 187

    Trust Anchor Status 187

    Trust Anchor Status Verification 187

    Root Zone Trust Anchor 188

    DNSSEC Priming 189

    Trust Anchor Distribution with Active Directory 189

    Trust Anchor Distribution in Active Directory Using DNS Manager 189

    Trust Anchor Distribution in Active Directory Using PowerShell 190

ZSK/KSK Rollover Process 190

DNSSEC Clients 192

    Name Resolution Policy 192

    Security-aware Status 194

DNSSEC and Delegation 194

Chain of Trust 195

DNSSEC Record Types 197

    RRset 198

    DNSKEY Record 198

    DS Record 199

    RRSIG Record 199

    NSEC/NSEC3 Records 200

Exam Preparation Tasks 202

Chapter 5 Understanding and Configuring DANE 209

“Do I Know This Already?” Quiz 210

Foundation Topics 213

DANE Overview 213

    DANE Criteria 215

    DANE Statements 215

    DANE Operation Modes 215

    DANE Bottlenecks 216

DANE Security 217

TLSA Records 218

Configuring DANE 224

    DANE Example Configuration 224

Common DANE Failures 228

Exam Preparation Tasks 229

Part II: Implement Windows Server 2016 DHCP

Chapter 6 Installing and Configuring Windows Server 2016 DHCP Server 235

“Do I Know This Already?” Quiz 235

Foundation Topics 239

DHCP Fundamentals 239

    DHCP Address Allocation Process 240

    DHCP Lease Generation 240

    DHCP Lease Renewal Process 241

    DHCP Database 242

    DHCP Backup 242

    Moving a DHCP Database 243

    DHCP Server Migration 243

        DHCP Data Import 244

        Exporting and Importing DHCP Data with netsh 244

DHCP Server Installation 244

    Performing DHCP Post-Installation Tasks with PowerShell Commands 249

    DHCP Authorization 251

        Active Directory Requirements 251

        Standalone DHCP Server Considerations 251

        Unauthorized DHCP Servers 252

DHCP Scopes 252

    Superscopes 252

    Multicast Scopes 253

    Creating and Configuring DHCP Scopes 256

    Creating DHCP Scopes with PowerShell 259

DHCP Options 261

    Common IPv4 DHCP Scope Options 261

    PXE Boot Options 262

    Common IPv6 DHCP Scope Options 262

    Applying DHCP Options 263

DHCP Relay Agent 264

DHCP Security Options 264

    Limited Network Access 265

    DHCP Auditing 265

    DHCP Name Protection 266

    Just Enough Administration 267

DHCP High Availability 271

    DHCP Clustering 271

    Split Scopes 271

    DHCP Failover 271

        DHCP Failover Overview 271

        Configuring DHCP Failover 272

DHCP Policies 275

    DHCP Policy Conditions 275

    DHCP Policies Example 276

Exam Preparation Tasks 279

Part III: Implement Windows Server 2016 IPAM

Chapter 7 Implementing Windows Server 2016 IPAM 285

“Do I Know This Already?” Quiz 286

Foundation Topics 289

IPAM Fundamentals 289

    IPAM Architecture 290

    IPAM Deployment Requirements 291

    IPAM Deployment Considerations 292

    IPAM Improvements in Windows Server 2012 R2 293

    IPAM Improvements in Windows Server 2016 294

IPAM Provisioning 295

    IPAM Network Communication 306

    IPAM Administration 307

    Configuring IPAM Options 312

    Configure IPAM Managed Servers 313

    Configuring IPAM Domains 314

    Managing DNS Using IPAM 314

Create and Manage IP Blocks and Ranges 316

    Managing IP Addressing 317

    Adding Address Spaces to IPAM 317

    Importing and Updating Address Spaces 319

    Finding, Allocating, and Reclaiming IP Addresses 320

        Finding and Allocating IP Addresses in IPAM 321

        Reclaiming IP Addresses in IPAM 321

        IP Address Tracking 321

Monitor Utilization of IP Address Spaces 322

Configure IPAM Database Storage Using SQL Server 324

    Purging Utilization Data from IPAM Database 326

IPAM and SCVMM 326

Exam Preparation Tasks 328

Chapter 8 Managing DNS and DHCP Using Windows Server 2016 IPAM 333

“Do I Know This Already?” Quiz 334

Foundation Topics 338

Manage DHCP Server Properties Using IPAM 338

    DHCP Server Properties 339

    DHCP Server Options 342

Configure DHCP Scopes and Options Using IPAM 344

    Configuring Predefined DHCP Options and Values 344

    Configuring DHCP Scopes Using IPAM 345

Configure DHCP Policies and Failover Using IPAM 350

    Creating DHCP Policies for Multiple DHCP Servers Using IPAM 350

    Configuring DHCP Failover Using IPAM 351

Configure DNS Server Properties Using IPAM 353

    Managing DNS Server Properties Using IPAM 353

    Filtering the View of DNS Server Settings 354

Manage DNS Zones and Records Using IPAM 355

    Managing DNS Zones and Records with PowerShell 355

    Managing DNS Zone Settings Through IPAM 356

    Managing Subdomains Through IPAM 358

    Managing DNS Resource Records Using IPAM 360

    Filtering the View of DNS Resource Records 362

    Saving Views of IPAM DNS Zone Information 363

Manage DNS and DHCP Servers in Multiple Active Directory Forests Using IPAM 364

    Prerequisites for Managing Multiple Active Directory Forests with IPAM 364

    Configuring Multiple-Forest IPAM Management 365

    Managing DNS Servers and Zones in a Multiple-Forest IPAM Environment 368

Using RBAC to Delegate DNS and DHCP Server Administration Using IPAM 370

Exam Preparation Tasks 374

Chapter 9 Windows Server 2016 IPAM Audit Changes and Events 381

“Do I Know This Already?” Quiz 381

Foundation Topics 383

Audit the Changes Performed on the DNS and DHCP Servers 383

    IPAM Scheduled Tasks 384

    IPAM Monitoring Views 385

    Configuring Logical Groups and Custom Fields with the IPAM Console 387

    Configuring Custom Fields with IPAM in PowerShell 393

    Viewing Changes Performed on IPAM-Managed Servers 394

    IPAM Configuration Events 396

    Best Practices for Using the IPAM Event Catalog 397

Audit the IPAM Address Usage Trail 398

    Best Practices for Monitoring, Auditing, and Managing 400

Audit DHCP Lease Events and User Logon Events 400

Exam Preparation Tasks 401

Part IV: Implement Network Connectivity and Remote Access Solutions

Chapter 10 Windows Server 2016 VPN and DirectAccess Solutions 405

“Do I Know This Already?” Quiz 405

Foundation Topics 410

Implementing Remote Access and S2S VPN Solutions Using RAS Gateway 410

    Site-to-Site (S2S) VPN 412

    Persistent or On-demand S2S VPN Connections 417

Configure Different VPN Protocol Options 417

Configure Authentication Options 419

Configure VPN Reconnect 420

Create and Configure VPN Connection Profiles 422

    Configuring VPN Connection Profiles with PowerShell 424

    App-Triggered VPN Feature 424

Scenarios for RAS VPN and S2S VPN and Appropriate Protocols 426

    Remote Access VPN Connection Scenarios 426

        VPN Connections with PPTP 426

        VPN Connections with L2TP/IPsec 427

        VPN Connections with SSTP 427

        VPN Connections with IKEv2 428

    On-premises S2S VPN Connection Scenarios 428

    On-premises to Microsoft Azure S2S VPN Connection Scenarios 429

    Web Application Proxy Scenarios 430

Install and Configure DirectAccess 431

    DirectAccess Infrastructure Components 431

    DirectAccess Key Components 432

    DirectAccess Solution Component: DirectAccess Server 432

    DirectAccess Solution Component: DirectAccess Client 434

    DirectAccess Solution Component: Active Directory 435

    DirectAccess Solution Component: DNS Server 435

        Internal Name Resolution 436

        External Name Resolution 436

        NRPT for Local Name Resolution 437

        Split-Brain DNS 437

        LLMNR for Local Name Resolution 437

    DirectAccess Solution Component: Network Location Server 438

    DirectAccess Solution Component: KDC Proxy 440

    DirectAccess Solution Component: Certification Service 440

    DirectAccess Solution Component: Certificates 440

    DirectAccess Solution Component: DNS64 441

    DirectAccess Solution Component: 6to4 441

    DirectAccess Solution Component: ISATAP 442

    DirectAccess Solution Component: Teredo 442

    DirectAccess Solution Component: Group Policy 443

    DirectAccess Solution Component: WMI Filter 444

    DirectAccess Solution Component: NCA 444

Implement DirectAccess Server Requirements 445

    Basic DirectAccess Deployment 446

    Configuring the Basic DirectAccess Infrastructure (Phase 1) 446

        Configuring Server Network Settings 447

        Configuring Routing 448

        Configuring Firewalls 448

        Configuring DNS Server 449

        Configuring Active Directory 450

        Configuring GPOs 451

        Configuring Security Groups 464

    Configuring Basic DirectAccess Server (Phase 2) 465

        Installing the Remote Access Role 465

        Configuring DirectAccess with the Getting Started Wizard 466

        Updating Clients with the DirectAccess Configuration 469

    Verifying the Basic DirectAccess Deployment (Phase 3) 470

    Advanced DirectAccess Deployment 470

    DirectAccess PowerShell Cmdlets 474

Implement DirectAccess Client Requirements 477

Troubleshooting DirectAccess 478

Exam Preparation Tasks 481

Chapter 11 Windows Server 2016 Network Policy Server 485

“Do I Know This Already?” Quiz 486

Foundation Topics 489

Implementing RADIUS 489

Registering the NPS Server in Active Directory 491

    RADIUS Client Configuration 493

Implementing RADIUS Proxy 496

Implementing RADIUS Clients 497

    Configuring a VPN Server as a RADIUS Client 498

    Configuring a DirectAccess Server as a RADIUS Client 501

    OTP Certificate Template Planning for Windows Server 2016 DirectAccess Server RADIUS Client 508

Configure NPS Templates 513

Configure RADIUS Accounting 516

    NPS Log File Properties 517

    NPS SQL Server Logging 517

    ping user-name 518

Certificates 519

    Using Certificates for Windows Server 2016 NPS Servers 519

    Configuring Certificate Templates for EAP and PEAP 521

Connection Request Policies 522

    Default Connection Request Policy 522

    Creating a New Connection Request Policy 524

    Connection Request Policy Tasks 524

Network Policies for VPN Wireless and Wired Clients 525

    Network Policy Ordering 526

    Network Policy Key Settings 526

    Network Policy Conditions 527

    Configuring NPS for VLANs 528

Import and Export NPS Policies 530

Exam Preparation Tasks 531

Part V: Implement Core and Distributed Network Solutions

Chapter 12 Implementing Windows Server 2016 IPv4 and IPv6 Addressing 537

“Do I Know This Already?” Quiz 537

Foundation Topics 540

Configure IPv4 Addresses and Options 540

Determine and Configure Appropriate IPv6 Addresses 544

    Configuring Local IPv6 Settings (GUI) 544

        General Tab 545

        Advanced TCP/IP Settings 545

        DNS Tab 546

    IPv4 and IPv6 Assignment Differences 547

    Configuring Local IPv6 Network Settings with PowerShell 548

    About IPv6 Addresses 550

    Configuring IPv6 with DHCPv6 552

Configure IPv4 and IPv6 Subnetting 556

Implement IPv6 Stateless Addressing 558

Configure Interoperability Between IPv4 and IPv6 by Using ISATAP, 6to4, and Teredo Scenarios 558

    IPv6 over IPv4 Tunneling 558

    Differences Among ISATAP, 6to4, and Teredo 559

    Configuring 6to4 559

    Configuring Teredo 561

    Configuring ISATAP 562

Configure Border Gateway Protocol (BGP) 564

    BGP Features 564

    BGP PowerShell Cmdlets 568

Configure IPv4 and IPv6 Routing 571

Exam Preparation Tasks 572

Chapter 13 Implementing Windows Server 2016 DFS and Branch Office Solutions 577

“Do I Know This Already?” Quiz 578

Foundation Topics 583

Install and Configure DFS Namespaces 583

    Scenarios for Implementing DFS 583

        Branch Office File Sharing 583

        Branch Office Data Collection 585

        Branch Office Data Distribution 585

    Domain-based Namespaces 585

    Standalone Namespaces 587

    Deploying DFS Namespaces 588

    Configuring DFS with PowerShell 597

Configure DFS Replication and DFSR Scheduling 599

    Configuring Windows Server 2016 DFSR with the GUI 600

    Configuring Windows Server 2016 DFSR with PowerShell 608

Configure Remote Differential Compression (RDC) Settings 612

Configure Fault Tolerance 613

Recover DFS Databases 615

Optimize DFS Replication 615

    DFS Database Cloning 615

    Data Deduplication and DFSR 616

Install and Configure BranchCache 617

    BranchCache Protocols 618

    Main Benefits of BranchCache 618

    BranchCache Clients 618

    BranchCache Functionality in Windows Server 2016 619

    BranchCache Modes 619

    BranchCache Requirements 620

Implement Distributed and Hosted Cache Modes 621

    Configuring BranchCache Client Settings 621

    Configuring BranchCache Server Settings 623

Implement BranchCache for Web, File, and Application Servers 625

Troubleshoot BranchCache 625

Exam Preparation Tasks 627

Part VI: Implement an Advanced Network Infrastructure

Chapter 14 Implementing Windows Server 2016 High-Performance Network Solutions 631

“Do I Know This Already?” Quiz 632

Foundation Topics 639

Implement NIC Teaming or the Switch Embedded Teaming (SET) Solution, and Identify When to Use Each 639

    What Is Switch Embedded Teaming (SET)? 639

    SET Compatibility 641

Receive Side Scaling 642

Quality of Service with Data Center Bridging 643

SMB Direct on RDMA-Enabled Network Adapters 643

    Considerations for SMB Direct 643

    RDMA 644

    Packet Direct 645

SMB Multichannel 645

Receive Side Scaling on a VMQ-Capable Network Adapter 646

Virtual Machine Multi-Queue 647

Single-Root I/O Virtualization on a Supported Network Adapter 648

Software-Defined Networking 649

    Benefits of SDN 650

    SDN Requirements 650

    SDN Configuration 650

        Phase 1: Preparing the Physical Host 651

        Phase 2: Deploying the SDN 655

    Requirements and Scenarios for Implementing Hyper-V Network Virtualization (HNV) Using Network Virtualization Generic Route Encapsulation (NVGRE) or Virtual Extensible LAN (VXLAN) Encapsulation 671

        HNVv1 and HNVv2 671

        Network Virtualization Generic Routing Encapsulation (NVGRE) 672

        Virtual eXtensible Local Area Network (VXLAN) 674

    Scenarios for Implementing Software Load Balancer (SLB) for North—South and East—West Load Balancing 674

        SLB Core Functionality 674

        SLB Scale and Performance 675

        SLB High Availability 675

        SLB Alignment 675

        Northbound API 676

        Southbound API 676

    Implementation Scenarios for Various Types of Windows Server Gateways, Including L3, GRE, and S2S, and Their Use 677

    Requirements and Scenarios for Distributed Firewall Policies and Network Security Groups 679

        Benefits of the Datacenter Firewall for CSPs 679

        Benefits of the Datacenter Firewall for Tenants 680

        Configure Datacenter Firewall Access Control Lists (ACL) 680

Exam Preparation Tasks 681

Chapter 15 Final Preparation 685

Tools for Final Preparation 685

    Pearson Test Prep Practice Test Software and Questions on the Website 685

        Accessing the Pearson Test Prep Software Online 686

        Accessing the Pearson Test Prep Software Offline 686

    Customizing Your Exams 687

    Updating Your Exams 688

        Premium Edition 688

    Memory Tables 689

    End-of-Chapter Review Tools 689

Suggested Plan for Final Review/Study 689

Summary 690

Part VII Appendices

Appendix A Answers to the “Do I Know This Already?” Quizzes and End-of-Chapter Review Questions 693

Glossary of Key Terms 757

Elements Available on the Book Website

Glossary of Key Terms

Appendix B Memory Tables

Appendix C Memory Tables Answer Key

9780789757043   TOC   5/2/2017

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Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020