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On Pursuing The ITIL V3 Foundation Certification

The beginning of the IT Infrastructure Library (ITIL) V3 certification path lies in their Foundations exam. In this post I will teach you how to attain this credential by using self-study and with a minimum of muss, fuss, or greasy aftertaste.

The Pink Elephant (!) Web site provides us with an excellent nutshell summary of what ITIL means:

"ITIL V3’s most significant benefit is that it shows you what to do in terms of improving IT operations – and how to do it. All of the ITIL V2 processes are contained within V3, with greater emphasis on how to demonstrate value to the business with examples of ROI statements and case studies. Now is an opportune time to apply the lifecycle principles to your environment and ensure that the service ethos of continual service improvement is an integral part of business as usual."

This post from the ITIL Blues Web site contains a direct download link to an exceptionally useful PDF document entitled An Introductory Overview of ITIL V3.

A common misconception among those interested in attaining ITIL certification is that one must attend instructor-led training at an ITIL-sanctioned training center (called an Accredited Training Organization, or ATO) to become ITIL certified. This statement is only partially true.

The full truth of the matter is that any Joe or Jane can register with VUE or Prometric, pass the ITIL V3 Foundation exam, and become certified in ITIL at the Associate level.

However, to go further in the ITIL credentialing schema, you do in fact need to affiliate yourself with an ATO. For this reason, many folks find pursuing ITIL beyond the Foundation level on their own time to be too cost- and time-prohibitive (more on this subject in future blog posts).

For now, though you can search for an ATO near you by visiting the official ITIL Web site.

Now, then: let's cut to the chase and get you the "skinny" on the ITIL V3 Foundation exam:

Key Facts on the ITIL V3 Foundations Exam

  • Exam Title: ITIL Foundation V3
  • Exam Number: EX0-101
  • Number of Questions: 40
  • Time Limit: 60 minutes
  • Passing Score: 65% (26/40 items answered correctly)
  • Registration Fee: $150 USD
  • Exam Registrars: Pearson VUE; Prometric (tutorial)

Please let me know your questions in the comments portion of this post; I will answer them promptly.

Related Pearson Resources