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Exam Profile: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician (70-682 Pro)

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Pearson Certification provides a variety of exam preparation tools to help our customers in their quest for certification. As part of our service to you, we have developed this monthly Exam Profile series. Each profile is developed based on the testing experience of one of our trainers or authors. You won’t get exact questions or answers, but you will get a real feel for the exam. Each profile describes question forms, trouble spots, hints for exam preparation, and recommendations for additional study resources.
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In this challenging economic climate, it is more important than ever for IT pros to differentiate themselves from the competition. One way for desktop support technicians to earn the respect of employers and peers alike is to pass Microsoft’s 70-628 exam. This exam is geared specifically toward desktop support technicians and includes material from exams 70-680 and 70-682. As such, this exam provides IT pros with the opportunity to earn multiple certifications without having to take multiple exams.

Exam Details

Microsoft has a strict policy of not disclosing certain exam details. However, enough people have taken Exam 70-682 that it is possible to get a somewhat accurate picture of some critical exam statistics like the ones listed below:

  • Number of questions: Microsoft does not disclose the number of questions on the exam, but there are estimated to be between 45 and 50 questions.
  • Type(s) of questions: Multiple choice, drag and drop, reorder, and simulation. However, some people have reported only receiving multiple choice questions on this exam.
  • Passing score: 700/1000
  • Time limit: Microsoft does not disclose the time limit for this exam, but it is estimated to be about 120 minutes.
  • How to register: Prometric
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